Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ariel Valdes

Marco Island,FL

Summary

Dynamic leader with over 34 years of experience and a proven track record at Pivot Technology Solutions. Excelling in operations management and fostering team collaboration, I have spearheaded innovative strategies for business growth and achieved significant cost savings through process optimization. Skilled in strategic planning and staff development, I champion a culture of continuous improvement and exceptional client service.


Overview

23
23
years of professional experience
1
1
Certification

Work History

Practice Director, Data Center

Computacenter US
11.2020 - Current
  • Managed and mentored a high-performing team of professionals, fostering professional growth and development.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
  • Established metrics-driven goals for team members to drive accountability and improve productivity levels consistently.
  • Led the implementation of innovative technologies to enhance client services and streamline operations.
  • Developed successful strategies for long-term business growth and expansion within the industry.
  • Evaluated and optimized internal workflows, resulting in significant cost savings and process improvements.
  • Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Supervised team of twenty-three office personnel.
  • Delivered exceptional client service by proactively addressing concerns, resolving issues, and maintaining open lines of communication throughout engagements.
  • Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Supervised team of fifteen office personnel.

Practice Director, Data Center

Pivot Technology Solutions
12.2019 - 11.2020
  • Managed and mentored a high-performing team of professionals, fostering professional growth and development.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Delivered exceptional client service by proactively addressing concerns, resolving issues, and maintaining open lines of communication throughout engagements.
  • Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Supervised team of fifteen office personnel.

Director, Solutions Architecture & PS

Pivot Technology Services
11.2017 - 12.2019
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Data Center Practice Lead

Pivot Technology Services
10.2001 - 11.2017
  • Contributed to the development of industry best practices by actively participating in professional organizations, attending conferences, and keeping abreast of new research findings.
  • Streamlined administrative processes to minimize errors, reduce costs, and save time for both staff and clients.
  • Optimized resource allocation across projects by tracking progress closely, adjusting priorities as needed, and managing potential risks proactively.
  • Facilitated knowledge sharing within the team by organizing regular training sessions, creating internal resources, and promoting a collaborative learning environment.

Education

No Degree - Electrical Engineering

New Jersey Institute of Technology
Newark, NJ

High School Diploma -

Memorial High School
West New York, NJ
06-1990

Skills

  • Operations management
  • Staff development
  • Innovation management
  • Employee performance
  • Strategic business planning
  • Policy and procedure development
  • Staff management
  • Strategic planning
  • Schedule management
  • Continuous improvement
  • New hire training
  • Policy implementation
  • Practice management
  • Performance metrics
  • Resource utilization
  • Resource management
  • Client consulting
  • Human resources
  • Strategic consulting
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Decision-making
  • Verbal and written communication
  • Adaptability and flexibility
  • Effective communication
  • Training and mentoring

Accomplishments

  • Presidents Club 2018,2017,2016


Certification

  • Associate - The Institute of Leadership Issued Oct 2022
  • I hold various Industry certifications.

Languages

Spanish
Professional Working

Timeline

Practice Director, Data Center

Computacenter US
11.2020 - Current

Practice Director, Data Center

Pivot Technology Solutions
12.2019 - 11.2020

Director, Solutions Architecture & PS

Pivot Technology Services
11.2017 - 12.2019

Data Center Practice Lead

Pivot Technology Services
10.2001 - 11.2017

No Degree - Electrical Engineering

New Jersey Institute of Technology

High School Diploma -

Memorial High School
Ariel Valdes