Ariel Valdes
Marco Island,FL
Summary
Dynamic leader with over 34 years of experience and a proven track record at Pivot Technology Solutions. Excelling in operations management and fostering team collaboration, I have spearheaded innovative strategies for business growth and achieved significant cost savings through process optimization. Skilled in strategic planning and staff development, I champion a culture of continuous improvement and exceptional client service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Practice Director, Data Center
Computacenter US
11.2020 - Current
- Managed and mentored a high-performing team of professionals, fostering professional growth and development.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
- Established metrics-driven goals for team members to drive accountability and improve productivity levels consistently.
- Led the implementation of innovative technologies to enhance client services and streamline operations.
- Developed successful strategies for long-term business growth and expansion within the industry.
- Evaluated and optimized internal workflows, resulting in significant cost savings and process improvements.
- Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Supervised team of twenty-three office personnel.
- Delivered exceptional client service by proactively addressing concerns, resolving issues, and maintaining open lines of communication throughout engagements.
- Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Supervised team of fifteen office personnel.
Practice Director, Data Center
Pivot Technology Solutions
12.2019 - 11.2020
- Managed and mentored a high-performing team of professionals, fostering professional growth and development.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Delivered exceptional client service by proactively addressing concerns, resolving issues, and maintaining open lines of communication throughout engagements.
- Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Supervised team of fifteen office personnel.
Director, Solutions Architecture & PS
Pivot Technology Services
11.2017 - 12.2019
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Data Center Practice Lead
Pivot Technology Services
10.2001 - 11.2017
- Contributed to the development of industry best practices by actively participating in professional organizations, attending conferences, and keeping abreast of new research findings.
- Streamlined administrative processes to minimize errors, reduce costs, and save time for both staff and clients.
- Optimized resource allocation across projects by tracking progress closely, adjusting priorities as needed, and managing potential risks proactively.
- Facilitated knowledge sharing within the team by organizing regular training sessions, creating internal resources, and promoting a collaborative learning environment.
Education
No Degree - Electrical Engineering
New Jersey Institute of Technology
Newark, NJHigh School Diploma -
Memorial High School
West New York, NJ06-1990
Skills
- Operations management
- Staff development
- Innovation management
- Employee performance
- Strategic business planning
- Policy and procedure development
- Staff management
- Strategic planning
- Schedule management
- Continuous improvement
- New hire training
- Policy implementation
- Practice management
- Performance metrics
- Resource utilization
- Resource management
- Client consulting
- Human resources
- Strategic consulting
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Critical thinking
- Organizational skills
- Team collaboration
- Decision-making
- Verbal and written communication
- Adaptability and flexibility
- Effective communication
- Training and mentoring
Accomplishments
- Presidents Club 2018,2017,2016
Certification
- Associate - The Institute of Leadership Issued Oct 2022
- I hold various Industry certifications.
Languages
Spanish
Professional Working
Timeline
Practice Director, Data Center
Computacenter US
11.2020 - Current
Practice Director, Data Center
Pivot Technology Solutions
12.2019 - 11.2020
Director, Solutions Architecture & PS
Pivot Technology Services
11.2017 - 12.2019
Data Center Practice Lead
Pivot Technology Services
10.2001 - 11.2017
No Degree - Electrical Engineering
New Jersey Institute of Technology
High School Diploma -
Memorial High School