Ariela Feliciano
Gastonia,NC
Summary
Dynamic and dependable professional with extensive experience at Amazon and Walmart, excelling in customer service and problem-solving. Recognized for maintaining high satisfaction ratings through attention to detail and effective communication. Adaptable and quick learner, consistently training new employees and enhancing team performance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Warehouse Picker
Amazon
Gastonia, NC
11.2024 - 03.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Contributed to event marketing, sales and brand promotion.
- Maintained current knowledge of evolving changes in marketplace.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Personal Shopper
Walmart
Gastonia, NC
11.2022 - 11.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Contributed to event marketing, sales and brand promotion.
- Maintained current knowledge of evolving changes in marketplace.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Crew Member
McDonald's
Gastonia, NC
07.2022 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Ashbrook High School
Gastonia, NCSkills
- Adaptable to change
- Attention to detail
- Quick learner
- Customer service
- Dependable and reliable
- Problem-solving
- Communication
- Good with kids
- Customer relationships
- Patience
- Active listening
Timeline
Warehouse Picker
Amazon
11.2024 - 03.2025
Personal Shopper
Walmart
11.2022 - 11.2024
Crew Member
McDonald's
07.2022 - 10.2022
Ashbrook High School