A highly experienced project manager and event planning specialist with over a decade of experience. Skilled in organizing and managing large-scale, high-profile events involving stakeholders, government officials and international delegations. Proven expertise in strategic planning, procurement, and vendor management, with a focus on service delivery and process optimization. Expert at leading cross-functional teams and managing complex logistics under tight deadlines to deliver high-quality results. Fluent in Hebrew and English, with proficiency in spoken Russian, excelling in multicultural, high-pressure environments.
• Managing high-profile events, such as the Embassy’s annual Gala with over 2,000 guests. The primary challenge is to ensure flawless execution while managing complex logistics, budget constraints, and the expectations of high-profile attendees. To address this, I oversee project scope, negotiate vendor contracts, draft RFPs, and manage the procurement of services to ensure the timely and cost-effective delivery of event needs, including venues, catering, and technical support.
• Coordinating travel and hospitality for VIPs and gathering feedback through post-event surveys to drive continuous improvement. Efforts are consistently resulting in smooth, well-organized events within budget, reducing costs by 15% through better negotiations.
• Ensuring VIP experiences are seamless, strengthening diplomatic relations through successful events.
• Managing comprehensive travel and hospitality needs for conferences and formal visits, including head-of-state visits, and coordinating accommodations, transportation, and special arrangements for over 100 VIP delegates and high-profile guests. Implementing detailed itineraries and overseeing logistics to meet the unique needs of each guest.
• Ensuring service delivery across all aspects of events, continually seeking opportunities to improve processes and drive results. These efforts have contributed to a heightened level of guest satisfaction and strengthened diplomatic relationships.
• Tasked with overseeing the strategic development and execution of training programs, focusing on enhancing operational efficiencies and preparing the hospitality workforce for future challenges.
• Led the ISROTEL program management and development of large-scale managers' conferences, concentrating on leadership alignment, sharing best practices, and enhancing managerial skills. Organized all aspects of the conferences, including agenda-setting, logistics, and ensuring impactful content delivery.
• Managed tailored training programs for various departments, securing over $100,000 in government funding to support these initiatives and applying program management principles to track and optimize resource allocation.
• Served as a network quality of service and sales instructor, delivering high-impact management and quality training in both Hebrew and English, elevating employee competencies and improving service delivery standards.