Ariela Rivera
Philadelphia,PA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Penn Medicine
08.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Childcare Lead Teacher
Oasis Early Learning And Development Center
10.2015 - 08.2016
- Established positive relationships with students and families.
- Created safe and nurturing learning environment for preschoolers.
- Guided students to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
- Developed innovative activities to engage young children in learning process.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Diapering/Toileting
- Prepping children for meal time
Crew Member
Dunkin' Donuts
10.2014 - 10.2015
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Medical Assistant Extern/Hired
University Of Neurosurgical
03.2014 - 08.2014
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Scheduled appointments and tests to coordinate patient care.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collecting co-payment
Crew Member
Dunkin' Donuts
09.2013 - 05.2014
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
Manager's Assistant
Walnut Square Apartments
03.2013 - 08.2013
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Filing paperwork and sending fax
- Creating work orders
- Collecting payments
Cashier
Tiffany's Bakery
05.2012 - 09.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Member
Dunkin' Donuts
11.2011 - 05.2012
- Worked front counter and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished serving stations with fresh food and cleaned up spills.
- Documented customer orders and conveyed special requests to kitchen staff.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Intern
Nicetown Boys And Girls Club
07.2010 - 08.2010
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Answered telephones, fax and orders
- Participated in activities with children
- Assisted in food prep
Education
No Degree - Nursing
Community College of Philadelphia
Philadelphia, PA05.2026
High School Diploma -
Philadelphia Electrical & Tech Chigh School
Philadelphia, PA06.2013
Skills
- Restocking Lab Supplies
- Direct Patient Care
- Proper Sterilization Techniques
- Documentation Review
- Specimen Collection
- Patient Intakes
- Medications Familiarity
- Clinic Administration
- Vital Sign Monitoring
- Charting Expertise
- Surgical Instruments
- Collecting Medical Samples
Timeline
Medical Assistant
Penn Medicine
08.2016 - Current
Childcare Lead Teacher
Oasis Early Learning And Development Center
10.2015 - 08.2016
Crew Member
Dunkin' Donuts
10.2014 - 10.2015
Medical Assistant Extern/Hired
University Of Neurosurgical
03.2014 - 08.2014
Crew Member
Dunkin' Donuts
09.2013 - 05.2014
Manager's Assistant
Walnut Square Apartments
03.2013 - 08.2013
Cashier
Tiffany's Bakery
05.2012 - 09.2012
Crew Member
Dunkin' Donuts
11.2011 - 05.2012
Intern
Nicetown Boys And Girls Club
07.2010 - 08.2010
No Degree - Nursing
Community College of Philadelphia
High School Diploma -
Philadelphia Electrical & Tech Chigh School