Ariel Alexis Casillas
Denver,CO
Summary
Dynamic and adaptable professional with a proven track record of exceeding expectations, anywhere I have been. Skilled in customer service and technical support, demonstrating a keen attention to detail and a positive attitude under pressure. Achieved consistent results in product knowledge and sales, leveraging quick learning abilities and a friendly nature to enhance customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Cannabis Trimmer
Potco
Denver, CO
08.2024 - Current
- Met pound weight expectations consistently for trimmed product.
- Cleaned up entire area after every shift to ensure safety procedures were followed
- Helped leads with closing procedures and weight reports
- Adapting to demand changes in the company
Merchandiser
Breakthru Beverage
Denver, CO
05.2024 - 08.2024
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Maintained a clean and organized work environment at all times.
- Coordinated promotional events such as special sales or clearance items.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
Mobile Expert
Metro by T-Mobile
Aurora, CO
02.2021 - 05.2024
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
- Assisted customers in setting up new devices and transferring data from old to new devices.
- Diagnosed software issues on mobile devices using troubleshooting techniques.
- Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
- Tracked sales trends within the industry to stay informed about the newest technologies and products available.
- Greeted customers to determine wants or needs.
Budtender
Silver Stem Fine Cannabis
Commerce City, CO
12.2019 - 10.2020
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Greeted customers with a friendly and inviting attitude.
- Assisted customers in selecting the best products for their needs.
- Stocked shelves with new product arrivals.
- Operated cash registers to process payments from customers.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
- Monitored inventory levels and informed management when stock was low or depleted.
Cook
Chipotle
Denver, CO
05.2017 - 08.2017
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
Cashier
Smashburger
Denver, CO
05.2015 - 03.2017
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
Bachelor of Science - Brewery Operation
Metropolitan State University of Denver
Denver, COSkills
- Adaptable
- Quick learner
- Attention to detail
- Ready to work
- Completes the task given out
- Friendly nature
- Positive attitude
- Calm under pressure
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Custom
Med Badge #M164105
Timeline
Cannabis Trimmer
Potco
08.2024 - Current
Merchandiser
Breakthru Beverage
05.2024 - 08.2024
Mobile Expert
Metro by T-Mobile
02.2021 - 05.2024
Budtender
Silver Stem Fine Cannabis
12.2019 - 10.2020
Cook
Chipotle
05.2017 - 08.2017
Cashier
Smashburger
05.2015 - 03.2017
Bachelor of Science - Brewery Operation
Metropolitan State University of Denver