Ariel B. Jones
Memphis,TN
Summary
Highly organized and reliable administrative professional with years of experience managing office communications, data entry, and handling confidential records. Proficient in Microsoft Office Suite and known for delivering high-quality administrative support in fast-paced, deadline-driven environments. Strong interpersonal skills and a proactive approach to solving problems.
Overview
12
12
years of professional experience
Work History
Clerical Assistant (General Office Secretary)
Memphis Shelby County Schools
08.2018 - Current
- Delivered quality clerical support through data entry, document management, and email correspondence.
- Oversaw daily office operations, serving as primary liaison with parents and guardians.
- Greeted visitors and customers, providing knowledgeable assistance to inquiries.
- Resolved customer complaints promptly to maintain high levels of satisfaction.
- Organized student files and records for efficient access and retrieval.
- Filed paperwork, including attendance reports and disciplinary records, accurately.
- Assisted with student enrollment and withdrawal processes efficiently.
- Input attendance, grades, and student data into school databases accurately.
Manager of Operations
Sammies
11.2013 - 01.2018
- Established effective communication among unit staff and organization leadership, minimizing miscommunications and missed deadlines.
- Identified and resolved unauthorized or unsafe practices to enhance operational safety.
- Set and enforced internal policies to ensure responsiveness to demands.
- Partnered with vendors to manage budgets and optimize supply chain efficiency.
- Supervised operations staff, ensuring compliance with company policies and procedures.
- Promoted a positive atmosphere, guaranteeing exceptional food and service for each customer.
- Tracked daily sales transactions and invoices for accurate financial reporting.
- Maintained kitchen cleanliness and sanitation through scheduled cleaning and adherence to procedures.
- Investigated customer complaints related to product and service quality or delivery issues.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Education
Education
University of Tennessee At Martin
MartinEducation
Belhaven University
Skills
- Organizational skills
- Reliability
- Policy implementation
- Microsoft Office Suite
- Instructional leadership
- Self-motivation
- Problem solving
- Communication skills
- Pressure management
- Punctuality
Timeline
Clerical Assistant (General Office Secretary)
Memphis Shelby County Schools
08.2018 - Current
Manager of Operations
Sammies
11.2013 - 01.2018
Education
University of Tennessee At Martin
Education
Belhaven University
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