Ariel E De La Cruz
Merchantville,NJ
Summary
Proven Delivery Truck Driver with a track record of enhancing customer satisfaction and repeat business for G&V Transportation. Expert in vehicle safe driving, coupled with exceptional customer service skills. Achieved notable efficiency in paperwork management and problem-solving, ensuring timely and accurate deliveries.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Truck Driver
ATD American Tire Distributors
06.2023 - 05.2024
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Assisted in training new hires on company policies, procedures, safety protocols, and efficient driving techniques for optimal performance on the job.
Delivery Truck Driver (Appliances)
G&V Transportation
04.2021 - 01.2023
- Increased repeat business from satisfied customers due to consistently reliable performance in delivering orders as promised.
- Enhanced customer satisfaction by providing timely and accurate home deliveries.
- Assisted in warehouse operations when needed, contributing to overall team success.
- Ensured safe transportation of goods by adhering to company policies and road safety regulations.
- Maintained a clean and organized vehicle, ensuring optimal performance for daily deliveries.
Education
Bachelor of Science - Industrial Engineering
Dominican University O&M
Santo Domingo, Dominican Republic01.2017
Skills
- Paperwork management
- Vehicle inspections
- Commercial material transportation
- Vehicle Maintenance
- Safe Driving
- Exceptional customer service
- GPS Navigation Proficiency
- Defensive driving knowledge
- Quality Assurance
- Problem-solving abilities
- Active Listening
- Critical Thinking
Certification
- Customer Service
- Personal Development
- ISO Standards
- OHSAS 18001
Hobbies
In my free time, I enjoy fishing or playing basketball, although I've significantly reduced the basket because I need to take better care of my body to perform optimally at work.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Delivery Truck Driver
ATD American Tire Distributors
06.2023 - 05.2024
Delivery Truck Driver (Appliances)
G&V Transportation
04.2021 - 01.2023
Bachelor of Science - Industrial Engineering
Dominican University O&M