Ariele Melissa Pietroni
Clermont,FL
Summary
Bilingual travel agent adept at building lasting client relationships. Sales-oriented personality committed to working with successful team.
Overview
22
22
years of professional experience
Work History
Office Manager
SCS Mechanical LLC
04.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
Office Manager
USA BR Logistics LLC
09.2022 - 05.2023
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed office operations while scheduling appointments for department managers.
Secretary
SCS Plumbing INC
01.2013 - 06.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
House Cleaner
Self-employeed
01.2007 - 01.2011
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Travel Agent
America Translation
01.2002 - 01.2006
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Education
Tourism
Faculdades Curitiba
Curitiba, Brazil11.2001
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Scheduling and calendar management
- Administrative Support
- Document Management
- Mail handling
- Event Coordination
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
English
Professional Working
Timeline
Office Manager
SCS Mechanical LLC
04.2023 - Current
Office Manager
USA BR Logistics LLC
09.2022 - 05.2023
Secretary
SCS Plumbing INC
01.2013 - 06.2021
House Cleaner
Self-employeed
01.2007 - 01.2011
Travel Agent
America Translation
01.2002 - 01.2006
Tourism
Faculdades Curitiba
Similar Profiles
Jacqueline DeitrichJacqueline Deitrich
Project Administrator at SCS Builders LLCProject Administrator at SCS Builders LLC
Renee AizpruaRenee Aizprua
UI/UX Designer Freelance at SCS Group LLCUI/UX Designer Freelance at SCS Group LLC
AWINMA NTAMTAAWINMA NTAMTA
Mechanical Technician at Steven Mechanical Company LLCMechanical Technician at Steven Mechanical Company LLC