Arieliz Lopez
Teaneck,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Surgery Scheduling Coordinator
Holy Name Hospital
07.2023 - Current
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
- Streamlined surgery scheduling processes for improved team productivity and patient satisfaction.
- Coordinated complex surgical cases, including multi-disciplinary surgeries, to optimize patient outcomes.
- Maintained accurate records of all scheduled procedures, contributing to seamless hospital operations.
- Collaborated with medical teams to ensure timely scheduling of urgent and elective surgeries.
Billing Representative
Ridgewood Diagnostic Laboratory
03.2021 - 06.2023
- Assessed accounts for payment status and reached out to customers.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Managed over 50 customer calls per day.
Office Administrator
The Elan Catering & Events
06.2019 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Interacted with customers by phone, email or in-person to provide information.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Managed over 75 customer calls per day.
Education
Bachelor of Arts - Psychology
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2016
Skills
- Calendar Management
- Patient coordination
- Insurance Verification
- HIPAA Compliance
- Office Administration
- Judgment and Decision Making
- Multi-Line Telephone Systems
- Attention to Detail
- Customer Service
Certification
- Teaching Assistant Level I, NYC Department of Education - (Oct 2022 - Jan 2026)
Timeline
Surgery Scheduling Coordinator
Holy Name Hospital
07.2023 - Current
Billing Representative
Ridgewood Diagnostic Laboratory
03.2021 - 06.2023
Office Administrator
The Elan Catering & Events
06.2019 - 10.2020
Bachelor of Arts - Psychology
Rutgers, The State University of New Jersey