Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ariell Burkes Patterson

Summary

Dedicated professional with a strong background in operations support and customer service. Proven ability to enhance process efficiency and maintain clear communication among team members, contributing to successful project outcomes.

Overview

1
1
Certification

Work History

Warehouse Associate

Amazon
2024 - 2026
  • Processed incoming shipments, ensuring accurate inventory counts and damage assessments.
  • Collaborated with team members to streamline order fulfillment processes, reducing delays.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Maintained cleanliness and organization of storage areas to optimize workflow efficiency.
  • Assisted in loading and unloading delivery trucks, adhering to safety protocols at all times.

Behavioral Patient Observation Specialist

Texas Children Hospital
2022 - 2023
  • Assisted with patient care coordination, ensuring efficient communication among healthcare teams.
  • Supported data management initiatives by updating electronic health records accurately and promptly.
  • Collaborated in developing patient education materials, enhancing overall understanding of treatment options.
  • Participated in quality assurance activities, identifying areas for process improvement within clinical workflows.

Customer Service Representative

Concentrix
2020 - 2022
  • Resolved customer inquiries through effective communication and product knowledge.
  • Assisted in troubleshooting technical issues for customers using internal support tools.
  • Maintained accurate records of customer interactions and transactions in CRM systems.
  • Collaborated with team members to enhance service delivery and resolve complex cases.

Education

Associate of Science - Health Care Administration

Houston Community College
Houston, TX
05.2029

Skills

  • Clear communication
  • Microsoft Excel
  • Inventory tracking
  • Product management
  • Microsoft outlook
  • Problem-solving
  • Team collaboration
  • Operations support
  • Multitasking and organization
  • Attention to detail

Certification

  • MCAS - Microsoft Certified Application Specialist

Timeline

Warehouse Associate

Amazon
2024 - 2026

Behavioral Patient Observation Specialist

Texas Children Hospital
2022 - 2023

Customer Service Representative

Concentrix
2020 - 2022

Associate of Science - Health Care Administration

Houston Community College