Ariella Hilton

Engaged clients in comprehensive consultations to ascertain their specific requirements and desired outcomes.

Assessed client needs and offered strategic recommendations to enhance satisfaction.

Analyzed project requirements to deliver precise designs and competitive pricing options.

Achieved high client satisfaction through proactive engagement and support. Drove initiatives that resulted in a significant increase in repeat clients. Leveraged client feedback to refine services and enhance overall experience.

Delivered 2D and 3D design solutions to enhance client visualization of final products.

• Designed customized storage solutions based on client needs and preferences.
• Collaborated with clients to develop innovative design concepts for home organization.
• Created detailed project proposals, including product specifications and pricing estimates.
• Utilized design software to produce accurate renderings and layouts for presentations.
• Managed customer relationships, ensuring satisfaction throughout the design process.

• Scheduled appointments for sales team, optimizing calendar efficiency and client engagement.
• Utilized CRM software to track leads, enhancing data accuracy and client relationship management.
• Conducted needs assessments during initial calls, aligning services with client expectations effectively.
• Set appointments with salespeople and potential customers.
• Answered phone calls and answered questions from potential customers.
• Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
• Entered daily data in computer systems and documented office activities.
• Communicated with management to provide feedback on value and productiveness of appointment setting process.

• Evaluated client hair type, condition and desired outcome to determine ideal services.
• Recommended products to customers to meet current needs or resolve specific concerns.
• Cut and styled natural, artificial, colored or textured hair.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.
• Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.

• Set up workstation and treatment room with necessary products, equipment and supplies.
• Handled all non-hair related business such as answering phones, scheduling appointments, inventory and processing payments.
• Shampooing clients and helping apply color etc.

Greeted members coming in and checking them in

Answered incoming calls and helped members with questions on their membership

Made outbound calls to members to update their billing info and process payments

Childcare

• Organized files, checked oil reports and scanned documents.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Maintained business records by updating customer information.
• Inputted orders through RepSuite

• Processed returned items in accordance with store policy.
• Helped customers find specific products, answering questions and offering advice.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Welcomed customers, offering assistance to help find necessary store items.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Processed customer payments quickly and returned exact change and receipts.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Answering phones

• Greeted customers and responded to requests for information.
• Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
• Called for back up cashiers during peak times to minimize wait time for customers.
• Handled
  customer
  complaints
  and
  concerns
  and escalated to direct supervisor for quick resolution.
• Supervised store opening procedures, which included counting cash drawers

Helping on register when needed and answering phones

Handling invoices

• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Calculated charges, issued table checks and collected payments from customers.
• Reviewed food preparation to monitor cooking procedures and creation of special orders.
• Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Manager immediately.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Maintained outdoor dining areas by removing trash, and wiping down tables.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Partnered with team members to efficiently serve food and beverages.