Arielle Austin
Inglewood,CA
Summary
Dedicated administrative professional well-versed in communication and team building. Detail-oriented and proactive with good relationship building skills, a hardworking nature and a adaptable approach. Ready to bring seven years of relevant work experience to your team.
Overview
7
7
years of professional experience
Work History
Patient Service Specialist
Providence St John's Health Center
10.2022 - Current
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
Health Screener
Integrated Health
03.2017 - 12.2023
- Recording Health Assessments via Data Entry
- Registration for health education
- HIPPA regulatory guidelines
- Increase in productivity using Time management
- Maintaining inbound calls
- Practicing excellent customer service to patients.
Lead Medical Coordinator
Infiniti Health
12.2020 - 07.2022
- Daily reports via email, phone
- Training on proper PPE infection control
- Entering key identity factors into EMR (ex: epic)
- Organizational Skills, Time Management
- New employee training nonclinical
- Covid testing (PCR, Rapid).
Admission Specialist
Clinical Health
03.2017 - 01.2015
- Responsible for inputting and maintaining patient demographics (name, DOB, etc.)
- Check patient eligibility via (Medi-Cal, Noridian)
- Updating medical records
- Meeting regulatory and state timelines.
Education
Certified Phlebotomy Tech - Phlebotomy
Universal Healthcare College
Los Angeles, CA08.2019
Diploma -
Animo South Los Angeles
Los Angeles, CA06.2010
Skills
- Customer service
- Data entry
- Microsoft office apps (proficient)
- Communication skills
- Telephone etiquette
- Medical terminology
- Type 50 wpm
- EMR (EX: EPIC)
- Insurance Verifying
- Interpreting Physician Orders
- Appointment Scheduling
Introduction
Energetic professional that is motivated to apply knowledge acquired. Seeking a position in the medical field where my qualifications will promote advancement in my career.
Timeline
Patient Service Specialist
Providence St John's Health Center
10.2022 - Current
Lead Medical Coordinator
Infiniti Health
12.2020 - 07.2022
Health Screener
Integrated Health
03.2017 - 12.2023
Admission Specialist
Clinical Health
03.2017 - 01.2015
Certified Phlebotomy Tech - Phlebotomy
Universal Healthcare College
Diploma -
Animo South Los Angeles
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