Arielle Barajas
League City,TX
Summary
Versatile and dynamic, I excel in leadership and exceptional customer service. Skilled in health and safety compliance and POS system operation, I've significantly enhanced staff performance and customer satisfaction, consistently meeting sales targets through innovative training and sales techniques.
I'm a motivated worker with exceptional social skills, communication abilities and customer service background, dedicated to following health and safety guidelines and handling items and cash properly, using every opportunity to support team members and proactively address issues. I possess versatile skills in project management, problem-solving, and collaboration, bringing fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions while being a results-oriented achiever with proven ability to exceed targets and drive success in fast and slow-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
09.2021 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
- Trained new employees in groups and in one-on-one scenarios.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Contributed to store profitability by monitoring inventory levels, and minimizing waste.
- Consistently met or exceeded monthly sales targets through exceptional customer service and proactive selling techniques.
- Promoted additional items with beverages, increasing store sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Developed job-specific competencies and performance standards.
- Enhanced staff performance with thorough training on proper food handling, sanitation, and safety procedures.
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Ensured all safety regulations were upheld by implementing strict adherence to food handling guidelines, sanitation practices, and fire prevention measures.
- Ensured compliance with local, state, and federal food safety regulations by consistently following proper food handling procedures.
- Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.
- Provided exceptional customer service, resolving account issues promptly and professionally.
Dental Assistant
Today's Dentistry
02.2018 - 08.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Adhered to confidentiality laws established by Texas and federal government regarding HIPAA.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Prepared and sterilized instruments and materials for use by dentists.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Verified patient insurance eligibility and benefits.
- Ensured a safe working environment by adhering to OSHA regulations regarding infection control protocols.
- Managed patient records diligently, updating charts and notes to accurately reflect treatments provided.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ08-2028
High School Diploma -
Clear Creek High School
League City, TX08-2021
Skills
- Leadership experience
- Health and safety compliance
- POS system operation
- Staff coaching
- Supply ordering
- Cash handling
- Recordkeeping strengths
- Exceptional customer service
- Multitasking and organization
- Time management
- De-escalation techniques
- Sales expertise
Certification
- Food Handler's Permit/License- County or city public health departments.
Timeline
Barista Trainer
Starbucks
09.2021 - Current
Dental Assistant
Today's Dentistry
02.2018 - 08.2021
- Food Handler's Permit/License- County or city public health departments.
Bachelor of Science - Biological Sciences
Arizona State University
High School Diploma -
Clear Creek High School
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