Arielle Bordes
Dallas
Summary
Dynamic and versatile professional with extensive experience in hospitality management, sales & marketing, mortgage underwriting, and compliance. Skilled in leading high-performing teams, enhancing guest experiences, driving operational efficiency, and implementing strategic marketing initiatives. Proven ability to manage associates, streamline processes, and maintain regulatory compliance within the guidelines of restaurant management. Dedicated to professionalism, integrity, and delivering measurable results.
Overview
8
8
years of professional experience
Work History
ASSISTANT MANAGER
LYLA
08.2025 - 10.2025
- Led team in achieving operational goals through effective resource allocation and process optimization.
- Developed training programs for staff, enhancing performance and ensuring smooth onboarding procedures.
- Streamlined communication between departments, improving project collaboration and efficiency.
- Implemented inventory management systems, reducing discrepancies and improving stock accuracy.
RESTAURANT MANAGER
MAR Y SOL, LOMBARDI FAMILY CONCEPTS
10.2024 - 05.2025
- Direct FOH/BOH operations including staffing, scheduling, and training for optimal guest experience.
- Manage budgets, cost controls, and financial reports to maintain profitability.
- Oversee compliance with health, safety, and licensing regulations.
- Collaborate with chefs on menu planning, seasonal updates, and pricing strategies.
- Develop marketing initiatives to increase traffic and brand visibility.
- Cut food COST by 18% by implementing tighter inventory controls and vendor negotiations.
SALES & MARKETING COORDINATOR
WESTIN SOUTHLAKE HOTEL
05.2023 - 05.2024
- Designed and executed marketing campaigns to boost brand awareness and sales.
- Managed marketing budgets and analyzed campaign performance for ROI improvements.
- Assisted Sales Coordinator and Managers with events, trade shows, and promotional activities.
- Maintained client relations and ensured top-tier guest service.
- Controlled Rooms Inventory for Hotel by balancing group rooms for upcoming groups.
- Maintained accurate records, organized files, and provided comprehensive administrative support to the sales team.
FINE DINING SERVER
BISTRO 31/LOUNGE 31 LOMBARDI CONCEPTS
01.2020 - 01.2024
- Delivered exceptional guest service in a high-volume fine dining environment.
- Provided expert wine and cocktail recommendations to enhance dining experiences.
- Consistently ranked in the top 5% of servers for upselling premium wines and cocktails.
- Generated an average of $2,000+ in additional monthly revenue through tailored guest recommendations.
SENIOR COUNTY STAFF
ELITE BUSINESS STRATEGIES
04.2021 - 06.2021
- Represented the State with professionalism, integrity, and cooperation, fostering positive relationships with staff and the public delivering information on COVID 19.
- Applied effective communication strategies when engaging with individuals from diverse socioeconomic, ethnic, and cultural backgrounds in both in-person and telephone interactions.
- Interpreted and implemented program policies and procedures related to the provision of human services.
- Connected clients to community resources and programs based on identified needs as initiated from the State of Virgina for COVID-19.
- (CONTRACT POSITION)
ASSISTANT MANAGER-EVENT COORDINATOR
GEORGIE'S
01.2018 - 01.2020
- Managed full operations for a 135-seat, three-meal-per-day restaurant, improving food quality and service standards.
- Coordinated corporate and private events from budgeting to vendor management.
- Led staff hiring, training, and performance evaluations.
- Planned and executed events ranging from corporate conferences and sales meetings to weddings, charity galas, and private celebrations, consistently meeting client expectations and timelines.
- Created and monitored event budgets, ensuring adherence and maximizing cost efficiency.
- Secured and managed talent bookings, including musicians, bands, and DJs.
- Selected and coordinated with chefs and catering teams to curate menus and sample dishes for quality assurance.
- Conducted on-site venue planning for layout, seating, and décor to optimize guest experience.
- Scheduled and coordinated speakers, vendors, and participants, ensuring smooth execution of event timelines.
- Designed and edited promotional materials to enhance event visibility and attendance.
Education
Associate of Arts - Business Management
Dallas College
Dallas, Texas, TX01-2028
Esthiology Science - undefined
Aveda Austin
TX01.2016
High School Diploma -
Lone Star High School
Frisco, TX06.2013
Skills
- Hospitality & Restaurant Operations
- Sales & Marketing Strategy
- Team Leadership & Staff Training
- Customer Experience Optimization
- Compliance, AML & Fraud Prevention
- Budgeting & Financial Reporting
- Event Planning & Coordination
- Inventory & Vendor Management
- Regulatory & Risk Management
Timeline
ASSISTANT MANAGER
LYLA
08.2025 - 10.2025
RESTAURANT MANAGER
MAR Y SOL, LOMBARDI FAMILY CONCEPTS
10.2024 - 05.2025
SALES & MARKETING COORDINATOR
WESTIN SOUTHLAKE HOTEL
05.2023 - 05.2024
SENIOR COUNTY STAFF
ELITE BUSINESS STRATEGIES
04.2021 - 06.2021
FINE DINING SERVER
BISTRO 31/LOUNGE 31 LOMBARDI CONCEPTS
01.2020 - 01.2024
ASSISTANT MANAGER-EVENT COORDINATOR
GEORGIE'S
01.2018 - 01.2020
Esthiology Science - undefined
Aveda Austin
Associate of Arts - Business Management
Dallas College
High School Diploma -
Lone Star High School