Arielle Carroll
San Diego,CA
Summary
To continue to grow as an outstanding administrative professional in Academia through service, dedication and communication with the aim of providing exceptional support, educational excellence and guidance for all students, parents/guardians and staff working as an Academic Advisor alongside the College Counselor and Grade Level Team partnership.
Overview
28
28
years of professional experience
Work History
Front Desk Reception Office Assistant
Helix Charter High School
San Diego, CA
01.2016 - Current
- Perform administrative duties in support of the day to day operations of the assigned school site as well as supporting work as directed by the Executive Director's office.
- Manages multi-line, high frequency phones and provide customer service based on student, parent and staff needs.
- Provide clerical support, information and guidance in response to inquiries from students, parents, staff and members of the community for the purpose of reaching resolution.
- Update and maintain both manual-electronic files, documents, calendars and student data while maintaining confidentiality and accuracy.
- Created weekly bulletin for faculty and staff and assists in processing work permits.
- Organizes and assists in scheduling meetings for AP Testing, Mending Matters and all other campus meetings as space is requested. Point of contact for Mending Matters weekly therapists assisting with locating students for group sessions.
- In working with a myriad of educational partners, I evaluate the situation at hand and provide support to the student, parent and staff needs as the first point of contact.
- Provides instruction and assist students that are Teacher Assistants for credit completion and community service hours.
- Review and update student records in Synergy. Assisted in spearheading tracking processes for Covid protocols.
- Provided administrative coverage for the 10th and 12th Grade Level Teams.
- Cross-trained and provide coverage in Attendance, School Nurse and Registrar's offices. Processed education verifications, transcript requests and student grade updates. Trained assistants in the Registrar's office.
- Participates with Summer Conferencing assisting grade level teams with in-person appointments for incoming and current student enrollees.
- Assisted in the day to day operations of Aspire program. Confirmed and processed Aspire attendance.
Artist Relations Manager
B. Sparks Enterprises
05.2019 - 12.2024
- Perform administrative duties in support of the operations in scheduling tour dates, point-of-contact for all performance venues.
- The liaison between the artist and the related companies to ensure the artist needs are met. Assists in all the planning for photography, performances and musical endeavors.
- Handles and maintains all social media platforms. Creates social media content and monitors engagement.
School Administrative Clerk
Mt. Erie Christian Academy
05.2013 - 12.2015
- Perform administrative duties in support of the day to day operations of the elementary academy, the staff and the principal. Process all tuition payments, composing all letters and memos.
- Review and update student cumulative files as well as managing records between schools including confidential clerical duties and record keeping.
- Answer high volume phones and provide customer service based on parent and student needs. The liaison between the administrative staff, teaching staff, students and parents.
- Processed and monitored daily attendance and Parent Sign-in sheets.
- Apart of the administrative team to create and update the master class schedule, bell schedule and educational curriculum.
- Assisted in the transitioning process of 6th grade graduates to junior high schools of choice. Planned and set up an informative event including memos and flyers for graduates and their families.
- Create and update excel spreadsheets of student data.
Freelance Make Up Artist/CEO
Hadassah
San Diego, CA
08.1997 - 03.2020
- Make Up artist for weddings, photography shoots, fashion shows, music videos, graduations, dances, film and television.
- Plan make up application tutorials and in-person trainings for various groups as requested. Employed with Estee Lauder, MAC and Lancome.
Education
Bachelor of Arts - Psychology
National University
San Diego, CA02-2025
Communications Officer Certificate - Communications Officer Skills Training
Communications Academy
San Jose, CA04.2017
Diploma - Professional Make Up Artistry Courses
Joe Blasco Make Up Center West
Hollywood, CA04.2006
Skills
- Microsoft Office – Word, Excel
- Google Applications
- Synergy
- Canvas
- SchoolMint
- Dropout Detective
- Destiny Textbook
- Dropbox Fax
- CitySpan
- Bridge
- Genesis Vax System
- Foundations, NVZN, ACT
- Smore
- Canva
Accomplishments
- Helix 2021 -2022 Classified Employee of the Year
References
References available upon request.
Timeline
Artist Relations Manager
B. Sparks Enterprises
05.2019 - 12.2024
Front Desk Reception Office Assistant
Helix Charter High School
01.2016 - Current
School Administrative Clerk
Mt. Erie Christian Academy
05.2013 - 12.2015
Freelance Make Up Artist/CEO
Hadassah
08.1997 - 03.2020
Bachelor of Arts - Psychology
National University
Communications Officer Certificate - Communications Officer Skills Training
Communications Academy
Diploma - Professional Make Up Artistry Courses
Joe Blasco Make Up Center West
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