Experienced with providing comprehensive home care support to clients. Utilizes effective communication to ensure client comfort and well-being. Strong understanding of patient needs and adept at creating nurturing environment.
Overview
16
16
years of professional experience
Work History
Home Care Aide
CDWA
04.2017 - 08.2025
Provided companionship to patients, fostering positive relationships and emotional wellbeing.
Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
Assisted patients with daily living activities, promoting independence and quality of life.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Assisted disabled clients to support independence and well-being.
Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
Medical Assistant
LRCHC
01.2022 - 07.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Dental Receptionist
LRCHC
07.2021 - 01.2022
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Provided excellent customer service to create positive experiences and build patient trust.
Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
Site Supervisor
Colville Tribes
08.2011 - 07.2020
Oversaw employee attendance record, handled payroll and ordered new materials for sites
Interviewed, hired and trained new workers
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Operated cash register for cash, check and credit card transactions with 100% accuracy
Processed POS transactions, including checks, cash and credit purchases or refunds
Reviewed and resolved differences between accounting information and cash drawer
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Counted cash in register drawer at beginning and end of shift
Assisted customers by answering questions and fulfilling requests
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Maintained current knowledge of store promotions and highlighted sales to customers
Answered questions about store policies and concerns to support positive customer experiences
Teacher's Assistant
Inchelium Head Start
01.2010 - 01.2011
Supported classroom management by assisting with daily lesson plans and student activities.
Developed instructional materials that enhanced student engagement and understanding.
Collaborated with teachers to adapt learning strategies for diverse student needs.
Facilitated small group sessions, reinforcing subject matter comprehension and retention.