Experienced server with a decade of experience in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
11
11
years of professional experience
Work History
Server
Blue Coast Asian Cuisine
Davenport, FL
2023.03 - Current
Provided a friendly welcome to guests and presented available menus.
Delivered exceptional customer service to guarantee customer satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Hostess
Walt Disney World Company
Lake Buena Vista, FL
2018.06 - 2023.03
Greeted guests warmly upon arrival, seating them promptly.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Accurately recorded customer information into reservation system.
Performed cleaning duties, such as wiping down tables or sweeping floors.
Proficient in all support roles including trainer, general teller, and restaurant assignor.
Ensured the consistent delivery of a magical guest experience in adherence to Disney standards.
Assisted servers in bussing tables when needed during busy periods.
Server
Bonefish Grill Restaurants
Fort Lauderdale, FL
2016.04 - 2018.06
Greeted guests and provided menus.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Accurately and promptly took customer orders.
Verified food items for customer satisfaction.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies, etc.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Cashier / Shift Leader
PDQ Restaurant
Fort Lauderdale, FL
2013.09 - 2016.04
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Prepared and packaged orders on expo and drive-thru with timeliness and efficiency.
Trained and educated new staff members on all aspects of FOH operations.
Cross trained and proficient in all BOH roles.
Assisted in managerial duties as a shift lead.
Resolved customer grievances promptly and satisfactorily.
Education
High School Diploma -
Northeast High School
Oakland Park
2014-05
Skills
Table Bussing
Point of Sale (POS) system operations
Cash Handling
Wine Pairings
Team Player
Organizational Skills
Self Motivation
Adaptable and Flexible
Team Leadership
Memory retention
Cleanliness standards
Tableside Etiquette
Food inspection
Upselling
References
References available upon request.
Timeline
Server
Blue Coast Asian Cuisine
2023.03 - Current
Hostess
Walt Disney World Company
2018.06 - 2023.03
Server
Bonefish Grill Restaurants
2016.04 - 2018.06
Cashier / Shift Leader
PDQ Restaurant
2013.09 - 2016.04
High School Diploma -
Northeast High School
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