Arielle Green
Mesa,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Owner/Operator
Simply Rooter And Septic
06.2022 - 08.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Communicated with team members to complete all daily jobs.
- Established foundational processes for business operations.
- Communicated with vendors in order to provide work that we did not have the equipment for.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Field Supervisor
Mr. Rooter Plumbing, Inc.
03.2022 - 05.2022
- Supervised field operations teams to complete projects within established timelines.
- Monitored employee performance for compliance with regulations and policies.
- Investigated issues and developed effective solutions.
- Met with customers to resolve issues and build productive relationships.
- Kept teams on task to complete milestones on time.
- Planned and scheduled field activities according to set timelines and order of operations.
- Built and nurtured relationships with customers and vendors to maximize profit potential.
- Resolved customer complaints to maintain satisfaction and loyalty.
Dispatcher
Plumbing Masters
01.2022 - 03.2022
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over daily calls.
- Answered phone calls and responded to customer emails.
Dispatcher
Rooter Ranger
10.2021 - 12.2021
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Closely monitored dispatch board to triage and prioritize daily calls.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
Dispatcher
Custom Plumbing Of Arizona
01.2021 - 10.2021
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Closely monitored dispatch board to triage and prioritize daily calls.
- Analyzed customer feedback and provided solutions to improve customer service.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Assisted in resolving customer complaints and grievances.
- Communicated with customers to provide delivery updates and resolution.
- Scheduled and organized delivery routes.
Education
High School Diploma -
Valley Vista High School
Surprise, AZ05.2012
Skills
- Balanced Work Ethic
- Supplier Relations
- Effective Communicator and Public Speaker
- Customer Relations
- Schedule Coordination
- Effective Communication
- Routing Orders
- Assisting Dispatch
- Creative Solutions
- Trucking Dispatching
- Driver Routing
- Problem Assessment
Timeline
Owner/Operator
Simply Rooter And Septic
06.2022 - 08.2023
Field Supervisor
Mr. Rooter Plumbing, Inc.
03.2022 - 05.2022
Dispatcher
Plumbing Masters
01.2022 - 03.2022
Dispatcher
Rooter Ranger
10.2021 - 12.2021
Dispatcher
Custom Plumbing Of Arizona
01.2021 - 10.2021
High School Diploma -
Valley Vista High School