Arielle Howell
Summary
I am a dedicated, organized, and methodical individual. I have exceptional interpersonal skills, am an excellent team worker, and am keen and very willing to learn and develop skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Residential House Manager/ DSP
Hoffman Care Associates
05.2019 - Current
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members following all health and safety protocol.
- Maintained house financials and restocked the home with all basic necessities when needed.
- Preform personal care tasks, including assistance with basic personal hygiene and grooming, feeding, medication administration, medical monitoring, and health care related tasks.
- Provided transportation to Dr appointments or leisure activities.
- Documentation of all observations and or goals worked on as set forth in the individuals ISP.
Server
Mosby's Pub
04.2018 - 05.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Rural Mail Carrier Associate
USPS
04.2016 - 04.2019
- Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
- Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
- Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
- Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Streamlined the delivery process by skillfully navigating complex rural terrains using GPS systems and maps.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
Hospital Housekeeper
Lancaster General Hospital
03.2015 - 04.2016
- Improved patient satisfaction by maintaining a clean and comfortable hospital environment.
- Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
- Participated in ongoing training sessions to stay up-to-date on best practices for hospital housekeeping and infection prevention.
- Supported patient privacy by adhering to strict confidentiality policies and procedures when working in sensitive areas of the hospital.
Sales Associate
JCPenney Department Store
09.2014 - 03.2015
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Seafood Associate
Darrenkamp's Markets
08.2013 - 09.2014
- Improved customer satisfaction by providing exceptional service and in-depth knowledge of seafood products.
- Enhanced product quality by maintaining a clean, organized, and well-stocked seafood department.
- Increased sales by offering personalized recommendations to customers based on their preferences and needs.
- Ensured food safety by adhering to proper storage, handling, and preparation guidelines for all seafood items.
- Contributed to teamwork by assisting colleagues with tasks such as cutting fish, preparing orders, and cleaning equipment.
- Supported store operations by participating in marketing initiatives such as weekly specials or seasonal promotions related to seafood offerings.
- Prepared custom orders for clients efficiently while maintaining attention to detail and quality control standards.
Education
High School Diploma -
Elizabethtown Area Senior High School
Elizabethtown, PA06.2015
Skills
- Problem Solving
- Organizational Skills
- Adaptability
- Time Management
- Attention to Detail
- Budget Management
- Resourcefulness
- Interpersonal Skills
Affiliations
- American Legion Post 469
Certification
CPR certified
First Aide certified
Medication Administration certified
Timeline
Residential House Manager/ DSP
Hoffman Care Associates
05.2019 - Current
Server
Mosby's Pub
04.2018 - 05.2019
Rural Mail Carrier Associate
USPS
04.2016 - 04.2019
Hospital Housekeeper
Lancaster General Hospital
03.2015 - 04.2016
Sales Associate
JCPenney Department Store
09.2014 - 03.2015
Seafood Associate
Darrenkamp's Markets
08.2013 - 09.2014
High School Diploma -
Elizabethtown Area Senior High School
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