Arielle M Alexander
Hinesville
Summary
Caring Patient Care Assistant skilled in helping with activities of daily living and supporting patients. Works well with individuals under care, physicians and nursing staff to monitor vitals and respond to emergencies. Currently seeking a challenging position that will allow me to further enhance my knowledge and customer service skill while performing at the highest level of quality, with intent and motivation of growing within the company.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Sodexo
10.2023 - 06.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Patient Care Assistant
Marlan's Silver Lining
01.2023 - 05.2023
- Kept healthcare team informed with regular updates to patient charts, including vitals, treatments, and responses
- Maximized patient comfort by keeping rooms clean and consistently meeting individual needs
- Maintained patient safety and comfort by expertly managing day-to-day needs
- Collaborated with team to deliver high-quality care and enhanced healthcare standards
- Provided transportation in the community for outing and new experiences
- Worked alongside registered nursing staff and followed care plans
Lead Retail Sales Associate
Aldo
06.2019 - 11.2019
- Addressed customer needs and maintained high satisfaction rates through effective account management and professional communication
- Helped staff accomplish sales goals through effective supervision, training, and motivational strategies
- Demonstrated customer-first mentality based on sound customer relations principles and core company values
- Supervised, trained and motivated staff to achieve goals
- Avoided business pitfalls by adapting sales strategies to changing conditions and customer demands
- Achieved revenue targets across segments using excellent planning, resource management and team leadership abilities
Customer Service Representative
Kane's Furniture
11.2018 - 04.2019
- Answered inbound calls to handle various concerns, set appointments and close sales
- Informed customers of promotions and special offers to increase sales
- Anticipated needs and resolved problems to keep customers happy
- Met personal, team and company goals in customer service environment
- Delivered fast and friendly service to handle questions and service complaints
- Managed customer calls efficiently in fast-paced call center environment
- Documented, researched and resolved customer service issues
- Handled customer inquiries, payments and service requests
Education
Bethune Cookman University
Daytona Beach, Florida01.2018
Skills
- Condition Tracking
- Interdepartmental Collaboration
- ISP Development
- Strategic Planning
- Scheduling
- Goal Setting
- Care Planning
- Documentation
- Safety Protocols
- Medical Terminology
- Nursing Assistance
- Medication Administration
- Patient Monitoring
- Quick learner
- Strong work ethic
- Attention to detail
Timeline
Food Service Worker
Sodexo
10.2023 - 06.2024
Patient Care Assistant
Marlan's Silver Lining
01.2023 - 05.2023
Lead Retail Sales Associate
Aldo
06.2019 - 11.2019
Customer Service Representative
Kane's Furniture
11.2018 - 04.2019
Bethune Cookman University