Summary
Overview
Work History
Education
Skills
Timeline
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Arielle Mathews

Aubrey,TX

Summary

Compassionate and dedicated Direct Support Professional with Avid Quality Care, skilled in patient care and medication management. Proven ability to enhance client quality of life through effective emotional support and community integration. Strong advocate for clients' needs, ensuring respectful and empathetic interactions while maintaining meticulous documentation for continuity of care.

Overview

12
12
years of professional experience

Work History

Direct Support Professional Caregiver

Avid Quality Care
08.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.

Kitchen Staff Member

Christy Elementary School
08.2023 - 11.2023
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.

Front Desk Receptionist

Grand Desert Psychiatric Servies
01.2014 - 04.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.

Education

High School Diploma -

Morris Academy
Las Vegas, NV

Skills

  • Disability awareness
  • Emotional support
  • Meal preparation
  • Personal hygiene assistance
  • Community integration
  • Transportation assistance
  • Patient care
  • Self-advocacy support
  • Nutrition monitoring
  • Activity planning
  • Healthcare coordination
  • First aid and CPR
  • Physical assistance
  • Adaptive equipment use
  • Respectful and compassionate
  • Daily living assistance
  • Special needs care
  • Medication management
  • Strong ethics
  • Multitasking and organization
  • Supportive companionship
  • Medication administration
  • Behavior redirection
  • Elderly care
  • Client documentation
  • HIPAA compliance
  • Complex Problem-solving
  • Heavy lifting
  • Compassionate communication
  • Documentation
  • Time management
  • Case management
  • Patient management
  • Medical records management
  • Housekeeping
  • Basic housekeeping
  • Relationship building
  • Team collaboration
  • Patient companionship

Timeline

Direct Support Professional Caregiver

Avid Quality Care
08.2023 - Current

Kitchen Staff Member

Christy Elementary School
08.2023 - 11.2023

Front Desk Receptionist

Grand Desert Psychiatric Servies
01.2014 - 04.2022

High School Diploma -

Morris Academy

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Arielle Mathews