Arielle McAdory
Houston,TX
Summary
Enthusiastic and reliable food service professional adept at both FOH and BOH operations. I take pride in ensuring great hospitality, providing excellent customer service, and creating memorable dining experiences for customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Floor Manager
Koya Houston
01.2024 - Current
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Evaluated employee performance regularly through observations and one-on-one meetings for continuous improvement opportunities.
- Enforced teamwork among staff through clear communication of goals, expectations, and responsibilities.
Server/ Cocktail Waitress Lead
Nightlife
01.2021 - 01.2024
- Provided attentive and efficient service, took orders, served food and drinks, and handled customer inquiries and concerns
- Strong multitasking skills by managing multiple tables at a time without compromising service quality.
- Maintained cleanliness and orderliness, collaborated with colleagues and supervisors, organized staff schedules, managed uniform coordination, and handled floor issues.
Operations Manager Assistant
Urban Luxe Properties
03.2021 - 01.2023
- Managed day-to-day operations, led and mentored a team, and coordinated real estate transactions.
- Maintained client relations and developed strategic plans.
Fine Dining Server
STK Las Vegas
01.2019 - 01.2021
- Provided exceptional service to guests in a high-end dining environment
- Juggled multiple tables simultaneously while remaining calm under pressure during busy shifts.
- Showcased extensive knowledge of menu items, offering recommendations to suit individual preferences.
- Provided training to new servers.
Education
Associate of Applied Science - Diagnostic Medical Sonography
College of Health Care Professions
Houston03.2026
Skills
Strong Work Ethic
Professional Appearance
Hospitality service expertise
High-volume dining
Suggestive Selling
Health and safety compliance
Certification
- Food Handler's Permit
- TABC Bartending Certification
Highlightedskills
- Exceptional customer service skills
- Extensive knowledge of dining etiquette, food, and beverage pairings
- Strong communication and interpersonal skills
- Detail oriented and organized
- Luxury Customer Service
- Proficient in POS systems and restaurant management software
- Strong team building skills
Timeline
Restaurant Floor Manager
Koya Houston
01.2024 - Current
Operations Manager Assistant
Urban Luxe Properties
03.2021 - 01.2023
Server/ Cocktail Waitress Lead
Nightlife
01.2021 - 01.2024
Fine Dining Server
STK Las Vegas
01.2019 - 01.2021
Associate of Applied Science - Diagnostic Medical Sonography
College of Health Care Professions
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