Arielle Nelson
West Palm Beach
Summary
At Big Dog Ranch Rescue, I spearheaded initiatives that significantly enhanced animal welfare and staff efficiency. My expertise in animal handling and sanitation protocols reduced illness outbreaks, while my leadership skills fostered a collaborative environment, boosting team morale and operational productivity. Achievements include optimizing facility space and implementing successful adoption partnerships, demonstrating both my problem-solving aptitude and commitment to animal care excellence.
Overview
2
2
years of professional experience
Work History
Lead Kennel Technician
Big Dog Ranch Rescue
14444 Okeechobee Blvd Loxahatchee Groves, FL 33470
07.2023 - 05.2025
- Established open lines of communication with clients regarding their animals'' progress, fostering transparency and trust.
- Reduced illness outbreaks among animals by maintaining strict sanitation standards in all kennel areas.
- Optimized space utilization within the facility to accommodate a growing number of animals without compromising their comfort or safety.
- Addressed any behavioral issues observed promptly using positive reinforcement techniques, promoting good habits among the animals in our care.
- Collaborated with adoption agencies to place animals in loving homes, positively impacting their lives as well as the community at large.
- Provided comprehensive training for new staff members, resulting in a more knowledgeable and efficient team of technicians.
- Promoted a culture of teamwork and collaboration among staff members, leading to increased efficiency in daily operations and improved overall morale within the workplace.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Trained animals in behavioral compliance or other special routines or commands.
- Educated visitors and staff on proper animal care and handling.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Monitored animals for behavioral problems and signs of health issues.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Developed strong relationships with clients, ultimately leading to increased customer satisfaction and retention rates.
Education
Seminole Ridge Community High School
4601 Seminole Pratt Whitney Rd Westlake, FL 33470 Skills
- Animal handling expertise
- Animal restraint techniques
- Sanitation protocols
- Animal behavior education
- Physical condition monitoring
- Information collection and recording
- Treatment Planning
- Progress documentation
- Problem-solving aptitude
- Professional demeanor
- Time management abilities
- Goal setting
- Task prioritization
- Team building
- Customer communication
- Decision-making
- Adaptability and flexibility
- Reliability
- Dependable and responsible
- Multitasking
- Attention
Timeline
Lead Kennel Technician
Big Dog Ranch Rescue
07.2023 - 05.2025
Seminole Ridge Community High School