Arielle Roper
Summary
Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Overview
2026
2026
years of professional experience
Work History
6-7th Grade Teacher
Houston Independent School District
07.2023 - Current
- Facilitated classroom management strategies to promote a positive learning environment.
- Developed and implemented engaging lesson plans aligned with state standards.
- Assessed student performance through various evaluation methods, providing targeted feedback for improvement.
Reservationist
University of Houston
01.2022 - 01.2023
- Managed reservation systems to optimize scheduling and resource allocation.
- Coordinated event logistics, ensuring seamless communication among departments.
- Streamlined booking processes, reducing response time for customer inquiries.
- Utilized reservation software proficiently, ensuring quick response times during high call volumes.
Pre-K Teacher
WestLake Child Development Center
2020 - 01.2022
- Develop and implement an age-appropriate curriculum that supports students' learning and development while providing and maintaining a safe and inclusive space.
- Assess student progress through observation and documentation.
- Fostered a positive classroom environment promoting social skills and emotional development.
Office Manager
Westlake Child Development Center
2018 - 2020
- Coordinated vendor relationships, ensuring timely delivery of office supplies and services.
- Handled sensitive information with discretion, maintaining the confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed scheduling for meetings and appointments, optimizing time management across teams.
Private Nanny
Private Family Client
2016 - 2018
- Developed and implemented daily educational activities to enhance child development and learning.
- Managed household schedules, including transportation, appointments, and extracurricular activities.
- Created nutritious meal plans and ensured adherence to dietary requirements for children.
- Established effective communication with parents regarding children's progress and well-being.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NH05-2024
Associate of Arts - General Studies
Houston Community College
Houston08-2018
Skills
- Research Skills
- Service excellence
- Critical Thinking
- Strong communication skills (verbal & written)
- Friendly, positive attitude
- Multitasking Abilities
- Proficient in computer applications
- Problem-solving
Timeline
6-7th Grade Teacher
Houston Independent School District
07.2023 - Current
Reservationist
University of Houston
01.2022 - 01.2023
Pre-K Teacher
WestLake Child Development Center
2020 - 01.2022
Office Manager
Westlake Child Development Center
2018 - 2020
Private Nanny
Private Family Client
2016 - 2018
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts - General Studies
Houston Community College