Arielle Santos
San Diego,CA
Summary
Experienced and dedicated Site Supervisor with a background in healthcare operations seeking to leverage leadership skills and industry expertise to optimize site performance and enhance patient care delivery in a dynamic healthcare environment.
Overview
2
2
years of professional experience
Work History
Clinical Lab Associate (Per-Diem)
Sharp Healthcare
San Diego, CA
01.2023 - Current
- Assisted with assembly, categorization, and send outs of anatomical biopsies for further analyzation
- Responded promptly to patient inquiries, concerns, and complaints, resolving issues in a professional and empathetic manner.
- Assisted in the management of daily operations, including staff supervision, scheduling, and performance management.
- Participated in site inspections and audits, identifying deficiencies and implementing corrective actions as needed.
- Conducted various laboratory tests, including specimen analysis, accessioning of tissue, and microscopy, following established protocols and guidelines
- Heavily communicated with Doctors, Histo-techs, and the rest of management regarding daily task reports and concerns
- Performed many clerical tasks, including data entry, filing, send-outs of tissue to other labs, returning and conducting phone calls, and maintaining records to support laboratory operations.
- Strong attention to detail in maintaining comprehensive and accurate patient records, lab reports, and other documentation
- Proficient experience working with the 'Epic' hospital program, having effectively utilized its features to streamline patient information management and enhance healthcare service delivery.
- Adhered to regulatory standards and guidelines, maintaining compliance with safety protocols, OSHA, and HIPAA regulation
Site Supervisor
Amentum
Seatt, WA
01.2022 - 11.2023
- Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
- Conducted regular training sessions with staff to ensure compliance with company policies and procedures.
- Scheduled and coordinated resources for all maintenance activities in order to meet project deadlines.
- Developed plans for preventive maintenance schedules to minimize downtime of production equipment.
- Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
- Ensured that all personnel wore appropriate personal protective equipment while working at construction sites.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Supervised staff consisting of Biometrics Technician(s) (BT), Receptionist and/or Tiger Team BTs, if assigned.
- Conducts training for all new ASC personnel using the Standard Operating Procedure (SOP) and other training tools and documentation.
- Provides leadership, guidance, motivation and career development assistance to employees.
- Maintains close coordination with the Regional Managers and Operations Coordinator.
Education
Bachelor of Science - Human Biology
San Diego State University
San Diego Associate of Science - Surgical Technology
Concorde College
San Diego Skills
- Management Support
- Client Engagement
- Issue Resolution
- Patient Evaluation
- Record and File Management
- Project Reporting
- Policy Implementation
- Process Improvement
- Attention to Detail
- Performance Evaluations
- Event Coordination
- Strategy Development
Timeline
Clinical Lab Associate (Per-Diem)
Sharp Healthcare
01.2023 - Current
Site Supervisor
Amentum
01.2022 - 11.2023
Bachelor of Science - Human Biology
San Diego State University
Associate of Science - Surgical Technology
Concorde College