Arielle Strom

• Coordinated patient appointments and maintained appointment schedule.
• Developed and implemented patient intake forms to ensure accurate information was collected.
• Primary responsibilities include assisting with appointments, client communications, computer/data entry, and routine technical skills: venipuncture, IV and urinary catheter placement, brief anesthetic monitoring, incision care, drain, and bandage management.

• Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
• Administered vaccinations, medications and treatments as prescribed by the veterinarian.
• Provided detailed patient care instructions to pet owners.
• Cleaned and sterilized exam rooms between appointments.
• Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
• Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
• Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
• Recorded patient food and water intake and output levels on a daily basis.
• Dispensed medications orally or topically as directed by veterinarian.
• Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
• Ensured that cages were kept clean at all times.
• Ordered medication refills when needed.
• Assisted veterinarians in examining animals.
• Restrained and stabilized animals during examination and treatment to prevent injuries.
• Communicated with veterinarians and staff members to maintain patient flow.

Coordinated smooth daily operations of a busy animal hospital. Ensured cleanliness and sterilization of front and back of house kennels, cages, and stalls. Managed staff scheduling and created new safety protocols.

• Successfully trained staff and ensured proper safety and animal handling techniques were utilized.
• Managed office inventory and ensured the well-being of all animals in the kennel.

Assisted with medical testing (performing blood draws, urine collection, and radiographs) for treatment and diagnosis of diseases in animals and cleaned and sterilized equipment, exam rooms, and operating rooms.

• Developed lasting relationships with clients and genuinely ensured animal care and safety.
• Restrained animals during examinations, cared for, and monitored their condition post-surgery.

Completed daily clerical duties, including greeting clients, answering incoming telephone calls, scheduling appointments, filing, and responding to general office inquiries. Delivered excellent customer service and showed empathy and compassion to every patient.

• Prepared new patient charts and ensured that customers and vets received appropriate paperwork.
• Observed and assisted doctors in the exam room. Closely monitored the patient's condition.