Arielle Thompson
Bellmore,NY
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Walgreens
08.2016 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Retail Assistant Manager
Walgreens
06.2012 - 08.2016
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Managed direct reports and was responsible for their growth and development.
Beauty Advisor
Walgreens
01.2010 - 06.2012
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Trained new staff in product knowledge and customer service protocols.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH01.2025
Skills
- Profit and Loss Management
- Goal Setting
- Cost Control
- Shift Scheduling
- Coaching and Mentoring
- Hiring and Training
- Performance Monitoring
- Problem-Solving
- Highly Motivated
- Financial Oversight
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Retail Store Manager
Walgreens
08.2016 - Current
Retail Assistant Manager
Walgreens
06.2012 - 08.2016
Beauty Advisor
Walgreens
01.2010 - 06.2012
Bachelor of Science - Business Administration
Southern New Hampshire University