Arielle Turner
Baltimore,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Phlebotomist
YesCare
05.2021 - 10.2023
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
CDL Class B Driver
Eager Express
12.2018 - 04.2022
- Enhanced customer satisfaction by ensuring timely and safe deliveries of goods.
- Maintained vehicle and equipment in optimal condition for efficient operations and reduced downtime.
- Navigated diverse road conditions, demonstrating strong adaptability and excellent driving skills.
- Completed daily inspection reports to ensure proper functioning of the vehicle and adherence to safety protocols.
Medical Receptionist
Bon Secours
06.2014 - 09.2016
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Supervisor
Shoe City
02.2013 - 05.2016
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma -
Job Corps
Charleston, WV12.2011
Skills
- Data Entry
- Patient confidentiality
- Medical Testing
- Infection Control
- Venipuncture
- Medical Records Management
- Patient Care
- Pediatric phlebotomy
- Customer Service
- Certified in CPR/AED
- Goal Setting
- Team Leader
Certification
- PT - Phlebotomy Technician
- Medical Assistant
- CDL B DRIVER
Timeline
Phlebotomist
YesCare
05.2021 - 10.2023
CDL Class B Driver
Eager Express
12.2018 - 04.2022
Medical Receptionist
Bon Secours
06.2014 - 09.2016
Supervisor
Shoe City
02.2013 - 05.2016
High School Diploma -
Job Corps