Summary
Overview
Work History
Education
Skills
Timeline
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Arielle Weir

East Stroudsburg,PA

Summary

Motivated and detail-oriented professional with extensive experience in customer service, retail operations, and community engagement. Passionate about contributing to mental health initiatives and fostering inclusive environments. Proven track record of improving customer satisfaction and operational efficiency. Eager to support Talkspace’s mission of making quality mental healthcare accessible to all.

Overview

3
3
years of professional experience

Work History

Seasonal Fulfillment Expert

Target
Stroudsburg, PA
11.2024 - 12.2024
  • Delivered exceptional customer experiences by accurately preparing and processing over 40 daily guest orders.
  • Collaborated with team members to coordinate product fulfillment activities, enhancing operational efficiency by 20%.
  • Ensured timely and accurate inventory management, resulting in a 92% accuracy rate in order processing.
  • Created a welcoming atmosphere for guests, receiving positive feedback that contributed to a 15% increase in customer satisfaction scores.
  • Provided excellent customer service by responding to inquiries promptly and professionally.

Replenishment Associate

Giant
Bartonsville, PA
08.2024 - 11.2024
  • Unloaded delivery trucks and restocked inventory to maintain optimal stock levels.
  • Achieved 25% reduction in out-of-stock incidents through efficient restocking practices.
  • Enhanced store appearance, receiving commendations for creating an organized environment.
  • Utilized effective communication skills to assist customers, resulting in 91% satisfaction rating.
  • Identified and resolved inventory discrepancies, contributing to improved operational workflows.
  • Monitored backroom storage areas for organization, security and safety purposes.

Sales Associate

Banana Republic
Tannersville, PA
08.2023 - 08.2023
  • Greeted customers upon entry, delivering exceptional service to enhance shopping experience.
  • Assisted customers with product selection, sizing, and styling to meet individual needs.
  • Provided accurate information regarding products, prices, and services to facilitate informed decisions.
  • Restocked merchandise and organized displays to maintain optimal presentation on sales floor.
  • Ensured cleanliness of store environment, including floors, windows, and displays.
  • Maintained current knowledge of store merchandise and policies to provide accurate guidance.

Customer Service Associate

Wawa
East Stroudsburg, PA
06.2022 - 02.2023
  • Brewed coffee and crafted custom beverages, contributing to sales growth and customer satisfaction.
  • Maintained organized displays while stocking coffee cups, creamers, condiments, and stirrers.
  • Achieved a 30% increase in upselling of specialty beverages through training, and personal enthusiasm for product recommendations.
  • Demonstrated active listening to understand and resolve customer inquiries promptly, maintaining a 95% positive feedback trend.
  • Tracked inventory levels of popular items to ensure availability for customers' orders.
  • Promoted a safe and clean environment by adhering to health and safety standards, enhancing customer trust.

Education

High School Diploma -

East Stroudsburg High School South
East Stroudsburg, PA
06-2022

Associate of Arts - Communication Design

Northampton Community College
Bethlehem, PA

Skills

  • Customer service and support
  • Inventory management
  • Problem solving
  • Active listening
  • Team collaboration
  • Digital tools proficiency
  • Graphic design
  • Attention to detail
  • Effective communication
  • Community engagement
  • Public speaking
  • Empathy and understanding
  • Diversity and inclusion advocacy
  • Mental health awareness

Timeline

Seasonal Fulfillment Expert

Target
11.2024 - 12.2024

Replenishment Associate

Giant
08.2024 - 11.2024

Sales Associate

Banana Republic
08.2023 - 08.2023

Customer Service Associate

Wawa
06.2022 - 02.2023

High School Diploma -

East Stroudsburg High School South

Associate of Arts - Communication Design

Northampton Community College

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