Ariel Shangru Li
Irvine,CA
Summary
Highly-motivated client advisor with expertise in luxury jewelry and fashion industry. Strong adaptability and interpersonal skill. Devoted to building longterm client relationships to facilitate sales growth and client satisfaction.
Overview
10
10
years of professional experience
Work History
Client Advisor
Tiffany & CO
09.2024 - Current
Client Advisor
Tiffany & Co
05.2018 - 08.2024
- Ranked as Team Bellevue's Top 2 client advisor by dollar amount for 2023.
- Ranked as Team Bellevue’s Top 1 client advisor in High Jewelry sales by dollars and pieces.
- Ranked as North America’s Top 1 client advisor in Engagement Ring sales by unit for June 2023.
- Ranked as North America’s Top 5 client advisor in Lunar New Year by unit for 2023.
- Developed long term relationships with clients through regular communication and follow-up.
Sales Associate
Tory Burch
02.2018 - 02.2019
- Assisted customers with product selection, sizing and styling.
- Developed a strong knowledge of the store's inventory, including fabrics, colors, sizes, and styles.
- Demonstrated understanding of current trends to assist customers with their selections.
- Ensured accuracy of all transactions by double checking prices, item numbers, quantities.
Store Supervisor
Rain Café
02.2015 - 12.2018
- Supervised and coordinated activities of workers engaged in receiving, storing and ordering materials.
- Managed a team of five employees for different shifts and ensured smooth work flow.
- Monitored shelf stocks, product/ menu display and general store appearance.
- Solved client issues by providing accommodation, elevating experience and boosting work productivity.
Education
Associate of Arts - Media Communication
University of Washington
Seattle, WASkills
- Fluent in Mandarin
- Product Knowledge of Jewelry and Fashion
- Cross Selling and Up Selling
- Client Relationship Management
- Client Trend Analysis
- Consultation and Negotiation Skill
Timeline
Client Advisor
Tiffany & CO
09.2024 - Current
Client Advisor
Tiffany & Co
05.2018 - 08.2024
Sales Associate
Tory Burch
02.2018 - 02.2019
Store Supervisor
Rain Café
02.2015 - 12.2018
Associate of Arts - Media Communication
University of Washington
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