- Greeted parents, visitors, and staff, maintaining a friendly and professional atmosphere.
- Answered phone calls, scheduled appointments, and managed attendance records.
- Supported teachers and administrators with filing, documentation, and communication.
- Ensured compliance with state safety guidelines and assisted with inspections.
Home Health Aide
Long Island, NY
Long Island, NY
09.2019 - 04.2023
- Provided compassionate, client-focused service while maintaining detailed care records.
- Communicated effectively with family members and healthcare providers.
- Organized daily routines and medication schedules to ensure consistent care.
Caretaker
Manager / Server
Ciro’s Bakery
Rockaway Beach, NY
06.2016 - 03.2018
Oversaw daily bakery operations, ensuring efficient opening and closing procedures while coordinating staff activities.
Guided new employees through comprehensive training in customer service, food handling, and POS operation.
Executed exceptional customer service strategies in a high-traffic environment.
Pursued advancement opportunities to enhance professional growth.
Oversaw cash transactions and ensured precise register balances.
Streamlined order management processes while maintaining an organized and welcoming service area.
Facilitated inventory control and vendor ordering processes to ensure optimal stock levels.
Education
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Nassau Community College
Garden City, NY
Regents Diploma - undefined
Beach Channel High School
Far Rockaway, NY
06.2018
Skills
Excellent verbal and written communication
Leadership and staff management
Customer service and client relations
Scheduling and time management
Data entry and recordkeeping
Microsoft Office (Word, Excel) & Google Workspace
CPR Certified (American Red Cross)
Team collaboration & multitasking
Certification
CPR certified and Early Childcare Development
AWARDS
Received 100% satisfaction rating from mystery customers during busy hours., Artwork featured and displayed in a showcase at Queens Museum in New York (2019).