Detail-oriented professional with strong customer service skills. Experienced in order fulfillment and team collaboration, consistently delivering efficient workflows and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx
1101 E Cleveland St, Hutchins, TX 75141
12.2025 - Current
Operated material handling equipment to efficiently move packages through sorting process.
Maintained safety protocols while managing package flow in fast-paced environment.
Assisted team members in sorting and loading packages for timely delivery.
Implemented process improvements to enhance operational efficiency and reduce delays.
Collaborated with supervisors to address workflow challenges and optimize performance.
Trained new employees on safety standards and proper handling techniques.
Assistant Photographer
B.I.G Multi Media
Mesquite, Texas
07.2019 - Current
Organized and maintained photographic equipment and supplies for easy access.
Coordinated with team members to ensure smooth workflow during shoots.
Provided support in marketing efforts, including social media content creation.
Photographed special events, parties, and portraits.
Fulfillment Associate
Lowe's
Dallas, Texas
08.2024 - 03.2025
Processed customer orders efficiently to ensure timely fulfillment.
Maintained accurate inventory records using computerized systems.
Operated warehouse equipment to handle inventory and shipments safely.
Assisted in loading and unloading deliveries for store restocking.
Trained new associates on proper fulfillment procedures and safety standards.
Collaborated with team members to ensure efficient workflow throughout the shift.
Monitored stock levels and notified supervisor when supplies needed to be replenished.
Footwear Associate
Dicks Sporing Goods
Garland, Texas
10.2023 - 01.2024
Assisted customers with footwear selections and provided personalized recommendations.
Collaborated with team members to maintain inventory levels and manage stock replenishment.
Conducted regular audits of inventory to ensure product availability and accuracy.
Educated customers on product features, benefits, and proper care techniques for footwear.
Trained new associates on store procedures, customer service standards, and sales techniques.
Resolved customer complaints efficiently while maintaining a positive shopping environment.
Customer Service Associate
Home Depot
Mesquite, Texas
08.2021 - 05.2022
Assisted customers with product inquiries and recommendations for home improvement projects.
Processed customer transactions accurately using point-of-sale systems.
Resolved customer complaints swiftly to maintain satisfaction and loyalty.
Trained new associates on store policies and customer service best practices.
Greeted customers and identified their needs.
Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Demonstrated active listening skills when responding to customer questions and complaints.
Handled cash register operations accurately during peak times.