Arienna Washington
Arlington,TX
Summary
Communicative customer service professional, motivated to maintain customer satisfaction and contribute to company success. History managing inbound calls and sustaining satisfactory relationships with customers. Ability to multitask and perform at efficient speed. Seeking entry level opportunities to expand skills.
Overview
6
6
years of professional experience
Work History
Turret Operator
loomis
Atlanta, GA
08.2022 - Current
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Provided friendly and professional assistance to employees, visitors and customers.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Maintained high levels of alertness throughout shifts.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Searched bags manually to identify prohibited items and contraband.
- Responded to alarms and conducted investigations as required.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Warehouse Picker
Amazon
Dallas, TX
03.2022 - 11.2022
- Pulled merchandise to fulfill orders to specification.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
- Placed products on conveyors for final wrapping and shipment.
- Limited damage to products and orders by using care when choosing items.
Delivery Driver
Amazon
Dallas, TX
01.2021 - 05.2021
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Handled merchandise in accordance with product handling standards.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Personal Shopper
Walmart
Houston, TX
06.2018 - 01.2020
- Completed pickup and shopping orders for customers within local area.
- Scanned items when pulling from shelves to update system stock information.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Education
GED -
Essential Education
Dallas, TX11-2024
Skills
- Radio Communication
- Surveillance Techniques
- Physical Fitness
- Hand-Eye Coordination
- Attention to Detail
- Flexible Schedule
- Microsoft Office
- Call Management
- Inbound and Outbound Calling
- Data Entry
- Computer Proficiency
- Multi-Task Management
- Call Triaging
- Minute Taking
- Complaint Handling
- Research
Timeline
Turret Operator
loomis
08.2022 - Current
Warehouse Picker
Amazon
03.2022 - 11.2022
Delivery Driver
Amazon
01.2021 - 05.2021
Personal Shopper
Walmart
06.2018 - 01.2020
GED -
Essential Education