Aries Apcar
Stockton,California
Summary
At Acceptance Insurance, I spearheaded sales and store operations, enhancing customer satisfaction and streamlining inventory and cash management. My leadership boosted team efficiency and morale, directly impacting store profitability. Skilled in customer service and problem-solving, I excel in fast-paced environments, driving results through strategic decision-making and effective team mentoring.
Overview
5
5
years of professional experience
Work History
Store Manager
Acceptance Insurance
11.2018 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Science - Business Administration
University of The Pacific
05.2012
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Employee Training and Mentoring
- Team Leadership
- Recruitment and hiring
- Maximizing profitability
- Marketing and Promotions
- Decision-Making
Licenses & Certifications
I have the following four licenses. They are all currently active and valid in all of California to sell the related insurance products accordingly
Property & Casualty License
Life & Health License
Languages
Japanese
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Timeline
Store Manager
Acceptance Insurance
11.2018 - 05.2024
Bachelor of Science - Business Administration
University of The Pacific