Latanya Brady
Pomona,CA
Summary
Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Team Leader
hotdog on a stick
City Of Industry, CA
09.2023 - Current
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Developed strategies for problem solving and conflict resolution among team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Collaborated with other departments to ensure alignment of goals across teams.
- Conducted regular performance reviews to assess individual team member progress.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Ensured compliance with all safety regulations in the workplace.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Quality Control Inspector
FedEx
Rialto, CA
10.2022 - 02.2023
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Assisted engineering department with design verification tests as needed.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Performed first article inspection on incoming raw materials.
- Developed corrective action plans based on findings from investigations and audits.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Analyzed data from process control systems to identify trends in product quality.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
Nurse
IHSS In Home Support Services
Pomona, CA
01.2019 - 02.2021
- Responded quickly and effectively to changes in condition or response to treatment.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Administered medications and treatments in accordance with physician orders.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Answered patient and family questions to educate on optimal treatment procedures.
- Used sterile techniques to prepare patients for procedures.
Education
High School Diploma -
Parkwest High School
Pomona, CA06-2007
Skills
- Mentoring
- Technical Support
- Overtime Management
- Shift Scheduling
- Quality Improvement
- Complaint resolution
Timeline
Team Leader
hotdog on a stick
09.2023 - Current
Quality Control Inspector
FedEx
10.2022 - 02.2023
Nurse
IHSS In Home Support Services
01.2019 - 02.2021
High School Diploma -
Parkwest High School
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