Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Iyuonna Vincent

Douglasville,GA

Summary

Dedicated Medical Assistant committed to providing compassionate, patient-centered care while supporting physicians and staff in delivering accurate, efficient, and high-quality healthcare services.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Office Coordinator

Alpha Medical Contractors
01.2020 - 01.2022
  • Coordinated daily office operations and supported medical staff with scheduling, billing, and patient intake.
  • Carefully handled patient check-in/out, ensuring accuracy with insurance verification and co-pay processing.
  • Managed COVID-19 testing procedures and reporting with attention to patient safety and confidentiality.
  • Accurately processed insurance billing, precertification, and patient documentation.
  • Maintained office supplies and equipment to ensure smooth operations.
  • Provided high-level executive and administrative support.

Medical Assistant & Front Desk

Peachtree Immediate Care
01.2019 - 01.2022
  • Compassionately assisted patients in completing forms, updating records, and navigating referrals.
  • Handled Worker’s Comp and drug screen documentation.
  • Accurately performed patient intake: vitals, charting, insurance verification, and co-pay processing.
  • Delivered quality customer service while supporting clinical staff.

Front Office

Perimeter ENT
01.2019 - 12.2019
  • Scheduled appointments, verified insurance, and managed patient check-in/out.
  • Completed precertification for voice therapy and allergy treatments.
  • Provided excellent patient support and administrative assistance.

Medical Assistant

Neighborhood Medical
01.2018 - 12.2018
  • Carefully conducted patient triage, urinalysis, phlebotomy, and vitals collection.
  • Assisted with cancer screenings and referrals.
  • Managed patient charts using EHR systems (OneTouch, Office Ally).
  • Supported both administrative and clinical functions.

Cashier

Toys R Us
01.2017 - 12.2017
  • Processed cash, credit, and refund transactions with accuracy and efficiency.
  • Greeted and guided customers through purchase decisions, providing product knowledge and recommendations.
  • Resolved customer concerns with patience and professionalism to ensure positive shopping experiences.
  • Supported store operations by restocking shelves, maintaining a clean work area, and assisting with promotions.

Stock & Fulfillment Associate

JCPenney
01.2017 - 12.2017
  • Received, stocked, and organized incoming merchandise to maintain an efficient sales floor.
  • Picked and packed customer orders accurately and prepared them for shipment.
  • Collaborated with team members to meet daily stockroom and sales floor goals.
  • Assisted with inventory counts and ensured accurate recordkeeping.
  • Provided support to retail staff during busy sales events to improve customer experience.

Education

Medical Assistant Diploma -

Fortis College
09.2018

High School Diploma -

Riverdale High School
05.2016

Skills

  • Patient intake and scheduling
  • Insurance verification and billing
  • Electronic health records (EHR) management
  • Medical triage and phlebotomy
  • Customer service and communication
  • Administrative support and calendar management
  • Office and supply coordination
  • Empathy and compassion
  • Organization

Certification

  • HIPAA Compliance
  • OSHA Safety Training
  • Basic Life Support (BLS), First Aid, AED, CPR – American Heart Association for Health Professionals

Timeline

Front Office Coordinator

Alpha Medical Contractors
01.2020 - 01.2022

Medical Assistant & Front Desk

Peachtree Immediate Care
01.2019 - 01.2022

Front Office

Perimeter ENT
01.2019 - 12.2019

Medical Assistant

Neighborhood Medical
01.2018 - 12.2018

Cashier

Toys R Us
01.2017 - 12.2017

Stock & Fulfillment Associate

JCPenney
01.2017 - 12.2017

Medical Assistant Diploma -

Fortis College

High School Diploma -

Riverdale High School

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