Arifah West
Houston
Summary
Dynamic professional with a strong background in electrical troubleshooting and effective communication, honed at Lone Star College-North Harris. Proven ability to ensure safety compliance and maintain equipment, driving operational excellence. Recognized for enhancing workflow efficiency and fostering team collaboration in fast-paced environments. Committed to delivering high-quality results.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Production Worker
Staff Force
11.2024 - Current
- Rotate products as needed and distribute designated items to the correct departments, ensuring smooth workflow and inventory accuracy.
- Accurately complete all required records and reports in a timely manner.
- Conduct inbound processes of new merchandise in accordance with guidelines and following all prescribed procedures, with the ability to understand specificities for each airline.
- Handle merchandise both physically and administratively.
- Take appropriate action to label, store, sort, and dispose of merchandise as instructed.
- Inform the Team Lead, Supervisor, or Manager of daily activity and/or any issues/concerns.
- Assist in maintaining the Security and Health and Safety requirements.
- Ensure adherence to procedural and policy requirements.
- Maintain a clean, neat, and orderly work area.
- Perform other duties as required or assigned by the team lead or management.
- Ability to lift items/packages (up to 10 lbs./15 kg).
- Ability to stand for long periods of time.
- Ability to handle pressure in a fast-paced environment.
- Attendance, diligence, punctuality, reliability.
- Good work ethic.
- Ability to work any shift depending on operational needs.
Electrical Technician Trainee
Lone Star College-North Harris
Houston
08.2024 - Current
- Inspect and test equipment and circuits to identify malfunctions or defects, using wiring diagrams and testing devices such as ohmmeters, voltmeters, or ammeters.
- Prepare and maintain records detailing tests, repairs, and maintenance.
- Consult manuals, schematics, wiring diagrams, and engineering personnel to troubleshoot and solve equipment problems and to determine optimum equipment functioning.
- Analyze test data to diagnose malfunctions, to determine performance characteristics of systems, or to evaluate effects of system modifications.
- Open and close switches to isolate defective relays, performing adjustments or repairs.
- Notify facility personnel of equipment shutdowns.
- Repair, replace, and clean equipment and components such as circuit breakers, brushes, and commutators.
- Run signal quality and connectivity tests for individual cables, and record results.
Peer Support / Driver
Career & Recovery, Landscaping, E2E, Uprise
03.2023 - Current
- Operated various vehicles for transporting materials and equipment efficiently.
- Maintained accurate logs of daily routes and vehicle conditions consistently.
- Communicated effectively with team members regarding project requirements and timelines.
- Ensured compliance with safety regulations during transportation and delivery tasks.
- Conducted routine vehicle inspections to ensure safe operational standards were met.
- Collaborated with landscaping teams to coordinate project logistics effectively.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Reported any incidents involving the truck or its cargo to management immediately.
- Utilized GPS and maps for efficient route planning.
- Assisted in loading and unloading materials at job sites as needed.
Driver
RCS Staffing (Manheim Auto Auction)
03.2022 - 11.2022
- Transported vehicles efficiently across auction lots and designated locations.
- Coordinated with auction staff to streamline vehicle movement processes.
- Communicated effectively with team members to ensure timely deliveries and pickups.
- Adhered to safety protocols while driving in high-traffic auction environments.
- Provided support during auctions by moving vehicles to designated display areas.
- Secured merchandise, avoiding damage during transportation.
Director of Client Services
Houston Discovery Community
01.2012 - 07.2020
- Managed assigned program / service areas to determine ongoing compliance with applicable local, state, and federal rules and regulations, contractual requirements, and agency policies and procedures.
- Occurring monthly, quarterly, report as needed.
- Complete initial and concurrent utilization reviews.
- Complete billing for Texas Workforce Commission, Harris Health, and IDD.
- Contracting and Credentialing.
- Complete Intake, admissions, Treatment plans, and discharge plans.
- Communicated, supported, and worked closely with other departments to ensure the integrity of care of all clients, including potential clients with specific needs to DSHS, MHMRA, TWC, working with mentally challenged individuals.
Implementation Project Coordinator
Verizon Business Network Services
05.2007 - 12.2011
- Direct and oversee the project engineering team and manage resource conflicts.
- Delegated assigned projects to the appropriate department and ensured completion.
- Managed and facilitated status meeting with clients and the implementation team.
- Developed and managed project plans for customer implementation, ensuring deliverables, goals, and milestones with a high level of quality.
Data Analysts
Teksystems
03.2006 - 07.2007
- Duties include collaborating with other data professionals to extract data figures, creating reports based on their findings, and monitoring key performance indicators (KPIs) to determine business initiatives' success.
- Managing end of the month collecting, trending, and reporting reimbursement data.
- Worked independently, demonstrated good judgment and organization skills.
- Collected and analyzed data relative to productivity.
- Merged and transformed quality data to SQL server to be distributed throughout the company.
Computer Tech
Center Point Energy
06.2001 - 02.2005
- Answer questions or resolve computer problems for clients in person, via telephone, or electronically.
- May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
- Solely focused on remediation support and tickets tied to the PC roll out throughout the company.
- Strong windows troubleshooters, and good with logistics with returning PC's.
Education
Associate of Applied Science (AAS) - Electrical Technology
Lone Star College-North Harris
Houston, TX02.2026
Associate of Science - Biblical Studies
College of Biblical Studies
Houston, TX09.2016
Skills
- Electrical troubleshooting
- Safety compliance
- Effective communication
- Team collaboration
- Equipment maintenance
- Quality assurance standards
- Production line support
- Equipment troubleshooting
Certification
- Diploma in Computerized Business System w/ Network Administration, Computer Learning Center, 1996, 1998
- Certified Equipment Operator - Power Industrial Truck, 3000-25000 lbs., 1-7
- Certified Equipment Operator - Stand up Reach Truck, 1500-5500 lbs., II
- Certified Equipment Operator - Power Industrial Trucks: Rider Operated Pallet Jack, III
References
Available upon request
Timeline
Production Worker
Staff Force
11.2024 - Current
Electrical Technician Trainee
Lone Star College-North Harris
08.2024 - Current
Peer Support / Driver
Career & Recovery, Landscaping, E2E, Uprise
03.2023 - Current
Driver
RCS Staffing (Manheim Auto Auction)
03.2022 - 11.2022
Director of Client Services
Houston Discovery Community
01.2012 - 07.2020
Implementation Project Coordinator
Verizon Business Network Services
05.2007 - 12.2011
Data Analysts
Teksystems
03.2006 - 07.2007
Computer Tech
Center Point Energy
06.2001 - 02.2005
Associate of Applied Science (AAS) - Electrical Technology
Lone Star College-North Harris
Associate of Science - Biblical Studies
College of Biblical Studies