Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Arijeta Limani

Manchester

Summary


Housing management professional known for delivering results and maintaining high standards. Proven track record of managing housing services effectively, focusing on resident satisfaction and operational efficiency. Collaborative team player adaptable to changing needs, with expertise in property management and tenant relations.

Overview

12
12
years of professional experience

Work History

Office Manager

Gentle Dental
02.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a fast-paced setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
  • Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
  • Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.

Homecare Aid

Personal
09.2013 - Current
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.

Housing Manager

Manchester Housing Authority
06.2018 - 02.2021
  • Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
  • Trained new staff members on policies and procedures, ensuring consistency in service delivery across the team.
  • Negotiated contracts with vendors, securing favorable terms while maintaining quality service provision.
  • Managed budget effectively, reducing operating costs without compromising the quality of services provided.
  • Assisted low-income families in accessing affordable housing options through knowledge of subsidy programs and eligibility requirements.
  • Assisted tenants with property viewings.
  • Conducted regular property inspections to ensure compliance with safety regulations and housing standards.
  • Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinated with property managers to ensure that all tenant move-outs were processed efficiently, minimizing rental unit downtime between occupants.
  • Utilized property management software efficiently for reservation tracking, billing, and reporting purposes.
  • Supported property management team with accurate reporting on occupancy rates, leasing activity, and rent collection status for informed decision-making purposes.
  • Managed property maintenance and repairs, maintaining a safe and clean living environment for residents.

Education

Central High School
Manchester, NH

Skills

  • Strong communication skills
  • Fair housing laws
  • Staff training
  • Budgeting and financial management
  • Marketing and advertising
  • Maintenance coordination
  • Administrative supervision
  • Teamwork and collaboration
  • Time management
  • Multitasking Abilities
  • Excellent communication

Accomplishments

  • Managed team of 15+ staff members including doctors, assistances and front desk.
  • Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
  • Introduced online new patient forms, streamlining intake process.

Languages

Albanian
Professional Working

Timeline

Office Manager

Gentle Dental
02.2022 - Current

Housing Manager

Manchester Housing Authority
06.2018 - 02.2021

Homecare Aid

Personal
09.2013 - Current

Central High School

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