Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arik Holliday

Fort Meade,MD

Summary

Talented Pharmacy Technician offering 3.5 years of experience in filling prescriptions with expert accuracy. Polished in building relationships with customers and promoting teamwork within pharmacy settings. Well-versed in regulatory guidelines and policies governing fraud, waste and abuse. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Aside from working in a pharmacy, I have many qualified skills developed from being in the U.S. Army including navigation, teamwork building, strategic problem and obstacle solving, expert discipline and duties. I have worked with firing and maintaining weapons.

Aside from Army and Pharmacy operations, I have developed a very experienced and knowledgeable understanding of computers, automobiles, small electronics, pharmacy and chemistry. I have single-handedly disassembled and rebuilt massive computers located in the pharmacy, volunteering to stay afterhours to fix and repair equipment. I have assembled many new items of equipment, small or large and complex. I enjoy working on my vehicles as a hobby, I spend my weekends maintaining and modifying them. I can disassemble and reassemble my vehicles with ease without assistance, or a mechanic certification. I can figure out almost anything with my hands and I am known as the handyman in my workplace. If I am not working on something with my hands, I am studying and reading. I study pharmacokinetics, medications, chemistry, automobile engineering and design. I have decent knowledge in the medical field, coming from working in medical for years. I have a genuine passion for anything technical or mechanical. I won't stop until I fix the issue or diagnose the problem. In grade school, I excelled in any woodshop or workshop classes, and now adding experience in home remodeling. I am very well-rounded in most computer programs and software, using Microsoft Word, Excel and others very frequently for the Army and Pharmacy. If there is a program I haven't used, I won't hesitate to learn more about it. There aren't many things in the world that I won't give a try or at least attempt. I am enrolled in the UVM chemistry program, for the Fall 2024 semester.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician Supervisor

U.S. Army Active Duty
Fort Meade, MARYLAND
10.2021 - Current
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Established and updated patient profiles, medications and insurance details.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Equipment and computer maintenance, repair and rebuilding.
  • Soldier duties included maintaining a high standard of job requirements, building relationships among other soldiers, land navigation, weapons firing, maintaining a healthy physical profile, following orders, upkeeping and inspecting uniforms and driving large and small government vehicles.

Sales Manager

Bemidji Woolen Mills
Bemidji, Minnesota
12.2018 - 10.2020
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Performed sales consultations and educated clients on products and services.
  • Maintained professional network of potential clients and business opportunities.
  • Achieved company growth and brand development through market expansion and sales.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Created and maintained sales environment to support business objectives.
  • Being a representative for companies to buy and sell merchandise at wholesale prices.
  • Maintained and exceeded a daily goal for sales revenue.

Sales Associate

Kohls Department Store
Bemidji, MN
09.2019 - 04.2020
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

High School Diploma -

Bemidji Senior High School
Bemidji, MN
05.2020

Some College (No Degree) - Marketing

Louisiana State University At Shreveport
Shreveport, LA

Some College (No Degree) - Pharmacy

Medical Education And Training Campus
San Antonio, TX

Skills

  • Workflow Optimization and Pharmacy Operations
  • Report Preparation, Regulatory Requirements and Compliance, and Quality control
  • HIPAA Guidelines and Care Delivery
  • Risk Management
  • Staff Development and Employee Work Scheduling
  • Troubleshooting Malfunctioning Equipment and Problem Solving Skills
  • Drug Inventory Control and Facility Inspections
  • Equipment and Computer Maintenance, Repair, Assembly and Problem Diagnosing
  • Vehicle Maintenance, Repair, Disassembly and Reassembly and Modifying
  • Computer Software and Programs
  • Small Electronics
  • Woodshop experience and home remodeling

Certification

  • Certified Pharmacy Technician (CPhT)

Timeline

Pharmacy Technician Supervisor

U.S. Army Active Duty
10.2021 - Current

Sales Associate

Kohls Department Store
09.2019 - 04.2020

Sales Manager

Bemidji Woolen Mills
12.2018 - 10.2020

High School Diploma -

Bemidji Senior High School

Some College (No Degree) - Marketing

Louisiana State University At Shreveport

Some College (No Degree) - Pharmacy

Medical Education And Training Campus
  • Certified Pharmacy Technician (CPhT)
Arik Holliday