Arika Blue
Alexandria,AL
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Business Office Manager
Berry Animal Clinic
12.2020 - Current
- Utilized company's accounting systems to review reports and prepare assessments.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Maximized cash flow through optimal billing and collection processes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Data Entry Operator
Kerry Wilson Insurance
01.2018 - Current
- Experinced with Excel, Powerpoint, and Accutrac
- Verified accuracy of data entered into system to produce error-free reports.
- Developed and maintained databases to store customer information.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Process Associate
Honda Manufacturing/Elwood Staffing
06.2014 - 01.2018
- Operating Machinery while keeping a steady pace to run with line speed
- Creating a daily schedule for other associates to go by while organizing and maintaining work flow duties
- Maintaining and updating database systems by filing them into Microsoft Excel spread sheets as well as in Power point
- Operating specific and specialized power tools.
- Developed production techniques and production processes to meet customer and organizational needs.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
Data Entry Operator
Commissioner of License-Tag Office
06.2011 - 05.2014
- Transferred ownership of car titles and tags (In state and out)
- Responsible for making sure that the online renewal account was balanced and accounted for daily
- Daily communicated with customers, suppliers, insurance companies, dealers and other satellite offices on the phone, threw email, and in person
- Experienced in MVTRIP, DELTA, and ETAPS.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Education
High School Diploma - undefined
Alexandria High School
2011
Skills
- Skilled in
- Microsoft Word, Excel, and Powerpoint
- Customer Care
- Petty Cash Disbursement
- Staff Training
- Evaluate Performance
- Leadership and Change Management
- Billing and Invoicing
- Accounts Payable and Receivable
- Customer Service Management
Timeline
Business Office Manager
Berry Animal Clinic
12.2020 - Current
Data Entry Operator
Kerry Wilson Insurance
01.2018 - Current
Process Associate
Honda Manufacturing/Elwood Staffing
06.2014 - 01.2018
Data Entry Operator
Commissioner of License-Tag Office
06.2011 - 05.2014
High School Diploma - undefined
Alexandria High School
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