Arika Hanly
Irrigon,OR
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
12
12
years of professional experience
Work History
Owner
Twisted Kandy
, OR
04.2022 - 08.2024
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Developed policies and procedures for the organization.
- Keep track of inventories,
- Research and marketing to find new clients,
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Implemented campaigns and promotions to help with developing goods and services.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw budgeting and financial management.
- Developed and implemented successful sales strategies to meet business goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented quality assurance processes to ensure product excellence.
- Organized events such as trade shows and conferences.
- Monitored progress by establishing plans, budgets and measuring results.
- Ensured compliance with applicable laws and regulations related to business operations.
- Prepared weekly schedules to verify proper coverage.
Medical Assistant
Peace Health Medical Center
Vamcouver, WA
05.2012 - 07.2017
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Inspected equipment to ensure proper working order prior to use on patients.
- Educated patients about medications, procedures and physician's instructions.
- Explained treatment procedures and physicians' instructions.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Filed insurance claims forms in accordance with applicable regulations.
- Registered new patients into practice management software program accurately entering demographic information.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Handled general office duties to support administrative staff during peak hours.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Education
Medical Assistant Certification - Medical Assistant
Everest College
Vamcouver, WA03-2013
Skills
- Social media control
- Marketing tactics
- Business launch
- Sales strategy development
- Financial planning
- Sales management
- Team oversight
- Client engagement optimization
Timeline
Owner
Twisted Kandy
04.2022 - 08.2024
Medical Assistant
Peace Health Medical Center
05.2012 - 07.2017
Medical Assistant Certification - Medical Assistant
Everest College
Similar Profiles
Oniza KhanOniza Khan
Teacher at Kandy Academy Of English and speech Kandy SrilankaTeacher at Kandy Academy Of English and speech Kandy Srilanka
Kezia JoliKezia Joli
Lash Technician at Lash KandyLash Technician at Lash Kandy
SURABHI HAJARESURABHI HAJARE
Recruitment Specialist-HR at Kandy ComputershareRecruitment Specialist-HR at Kandy Computershare