Arika Morrison
Las Vegas,NV
Summary
Diplomatic yet assertive Collections Representative with excellent customer service and customer relations skills. Analytical team-player with mastery in mathematics and accounting. Confident Customer service assistant with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods.
Overview
2
2
years of professional experience
Work History
Teacher
KinderCare Learning Centers
12.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Communicated frequently with parents, students.
Cashier
TJX Companies
08.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Lifted up to 15 pounds at once and used forklift to move heavier loads.
Customer Service
Target
11.2022 - 05.2023
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Provided exceptional customer service, resolving billing disputes quickly and professionally.
- Developed and implemented customer service policies to enhance satisfaction.
- Provided excellent customer service for positive experiences and returning patrons.
- Delivered exceptional customer service, resulting in increased client satisfaction scores.
- Provided exceptional customer service, resulting in repeat business and positive reviews.
- Managed high call volume while maintaining excellent customer service standards..
- Delivered exceptional customer service by addressing inquiries professionally and courteously.
- Provided quality customer service to earn satisfaction ratings of 100%.
Education
High School Diploma -
W.P Davidson High School
Mobile, AL05.2023
Skills
- Critical Thinking
- Customer Service and Engagement
- Professional Customer Service
- Call Center Customer Service
- Customer service and assistance
- Patience and Empathy
- Work Ethic and Integrity
Languages
Spanish
Limited Working
Timeline
Teacher
KinderCare Learning Centers
12.2023 - Current
Cashier
TJX Companies
08.2023 - 12.2023
Customer Service
Target
11.2022 - 05.2023
High School Diploma -
W.P Davidson High School