ARIKA PATHAK
Watertown,NY
Summary
Quality Software test engineer with hands-on manual and automation testing across web, mobile, QA, staging, and production environments. Builds test plans from requirements, validates APIs and backend data with SQL, supports Scrum delivery, and helps prepare releases through clear defect tracking and quality reviews.
Overview
7
7
years of professional experience
Work History
Software Test Engineer
Qualtrics
Provo, UT
10.2023 - Current
- Automated test execution with Playwright and CI/CD tools to enhance pipeline efficiency.
- Support QA efforts by building and maintaining manual and automated test coverage.
- Prepared detailed test plans and test cases from functional requirements, translating business needs into actionable test documentation.
- Assured the reliability of applications in various environments, including QA, Staging, and Production.
- Conducted API testing using SoapUI, validating data in the User Interface.
- Review solution designs, validate test conditions, and contribute to user acceptance testing and demos.
- Complete quality reviews of deliverables before release to support product readiness.
- Support performance testing to assess system behavior across load conditions.
- Develop optimized SQL queries from requirements and specifications to support backend testing.
- Communicate design details to business, development, testing, and training groups to align delivery efforts.
- Participate in Scrum ceremonies throughout the requirements, planning, testing, and delivery phases to strengthen agile execution.
- Work directly with end users during product demonstrations and resolved open questions.
- Create and maintain clear manual test cases to support team-wide testing efforts.
- Collaborate with stakeholders to define acceptance criteria, refine requirements, and shape test strategy.
- Analyzed recurring quality issues to troubleshoot and support defect prevention strategies.
- Managed version control through Git and maintained consistent code check-ins.
Software Quality Engineer
Securian Financial
St. Paul, MN
04.2022 - 06.2023
- Planned, executed, and oversaw product inspection and testing for quality and conformance to specifications and deliverables
- Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
- Investigated reports of product quality issues and ensured resolution in accordance with company guidelines and regulatory requirements
- Developed and updated procedures for capture, investigation, and documentation of product complaints
- Monitored risk-management procedures, maintained problem logs, and reported issues to managers and product developers
- Provide regular reports on test status, defects, and overall quality metrics.
- Work closely with Scrum teams to understand product features and requirements, contributing to clear and concise testing objectives.
- Designed and implemented system-level tests to verify functionality across software and firmware components.
- Conducted regression testing to identify potential issues after changes or updates to software and firmware.
- Supported performance testing to evaluate system behaviors under various conditions and loads.
- Helped analyze test results, document bugs, and collaborate with development teams to ensure timely resolution.
- Contributed to development and implementation of automated testing tools and frameworks.
Software Quality Analyst
Solera Holdings Inc
Eagan, MN
12.2019 - 03.2022
- Developed comprehensive test cases, both manually and through automation, based on functional requirements to accurately reflect business user intent.
- Actively engaged in Agile Scrum meetings, contributing to the development of robust test plans and test cases.
- Utilized JIRA effectively for logging, tracking, and reporting bugs in applications.
- Conducted API testing using SoapUI, validating data in the User Interface.
- Utilized the Postman tool for testing REST services and the REST API.
- Developed BDD tests using Cucumber, wrote behaviors and step definitions.
- Designed automation framework for API testing with Postman, JavaScript, and JSON.
- Managed and updated automation scripts, ensuring regular code check-ins with the Git repository for version control.
- Assured the reliability of applications in various environments, including QA, Staging, and Production.
- Ensured adherence to Software Quality Assurance Standards throughout all development phases.
- Developed and implemented test schedules, tracked defects, and delegated them to developers based on priority
- Facilitated defect review and triage meetings to address project issues.
- Utilized the Grafana dashboard for monitoring critical services during performance testing.
- Ensured efficient project management by using Bamboo and Bitbucket for ongoing updates.
- Experienced with SOA, Web Services, SOAP, Soap UI, RESTFUL, WSDL technology.
- Worked with UiPath activities such as Excel, Mail, and PDF Web.
Education
Bachelor of Science - Computer Information Systems
Saint Cloud State University
St. Cloud, MN05-2019
Skills
- Testing frameworks: Playwright and Selenium WebDriver
- Programming languages: Java, SQL, HTML, XML, JavaScript
- Defect Tracking Tools: JIRA, TestRail, Microsoft TFS, Azure DevOps
- Web services: SOAP and RESTful services
- Methodologies: Agile/Scrum and Waterfall approaches
- Cloud computing services: Microsoft Azure and AWS
Timeline
Software Test Engineer
Qualtrics
10.2023 - Current
Software Quality Engineer
Securian Financial
04.2022 - 06.2023
Software Quality Analyst
Solera Holdings Inc
12.2019 - 03.2022
Bachelor of Science - Computer Information Systems
Saint Cloud State University