Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Locations
Timeline
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Arika Pemberton-Fowler

South Bound Brook

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Microsoft Surface Pro Champion

Actium Advisors
Basking Ridge
03.2018 - Current
  • Company Overview: Client Verizon Wireless WBG Organization
  • Ensure all MDF funds are accounted for and applied to the correct cost center's
  • Responsible for documentation of Microsoft, Verizon and Synnex program’s and guidelines
  • Trained new employees on the Verizon, Synnex and Microsoft processes (Verizon, Synnex, Microsoft and Indirect Fulfillment)
  • Constant alignment with, Device Marketing, Finance and Commissions, Sales Teams, Managing Partner's, Branding and Legal, Sales and Marketing as well as Sales and Operations
  • Etc
  • Composed and develop marketing materials specifically around Microsoft Surface Pro LTE that was sent out nationally to all WBG and B2B sales reps
  • This communication increased sales on the Indirect Fulfillment Channel by very high margins
  • Worked with device marketing to ensure SKU's are loaded into JIRA, SAP & CETOM system's for SBEQ internal Verizon SEED Demo Unit Programing
  • Managed and maintained calls between key Verizon and Synnex teams to ensure all credit's and re-bills are handled accordingly and funds were applied to the correct Verizon account’s for accounting purposes
  • Responsible for execution of marketing strategies (Chatter, Call Blitz, MSO Calls, Governance team calls, etc)
  • Client Verizon Wireless WBG Organization

Microsoft Liason Verizon Interface Operations/Business Analyst

Microsoft
Redmond
03.2018 - 12.2018

• Responsible for sales all Microsoft Surface Pro inventory sold within Verizon's Indirect Fulfillment

Channel Nationally on Verizon's Wireless network.

•Lead and execute a major Indirect Channel within Verizon which included support of the Supply Chain Strategic Planning.

• Composed training materials that were sent out nationally to all Verizon sales employees regarding the benefits of selling within Verizon's Indirect Channel.

• Trained new employees on the Verizon, Synnex and Microsoft processes of Indirect Sales and Operations flow into Verizon's Finance Systems

• Constant alignment with, Device Marketing, Finance and Commissions, Sales Teams, Managing Partner's, Branding and Legal, Sales and Marketing as well as Sales and Operations.

• OEM Management/Account Liaison

• Composed and develop marketing materials specifically around Microsoft Surface Pro LTE that was sent out nationally to all WBG and B2B sales reps. This communication increased sales on the Indirect Fulfillment Channel by extremely high margins.

• Worked with device marketing to ensure SKU's are loaded into JIRA, SAP & CETOM system's for SBEQ internal Verizon SEED Demo Unit Programing.

• Managed and maintained calls between key Verizon and Synnex teams to ensure all credit's and re-bills are handled accordingly and funds were applied to the correct Verizon account's for accounting purposes

• Responsible for execution of marketing strategies "SLED" (Chatter, Call Blitz, MSO Calls, Governance team calls, ext.)

• Responsible for all accounts retrievable invoicing provided by Synnex regarding all Microsoft inventory. Worked with finance to ensure all SAP Ariba Systems PO's were in fact correct and all cost were applied correctly to specific Directors cost center's.

Global SAP & SFDC Sales Support Consultant

LabVantage Solutions
Somerset
08.2016 - 03.2018
  • Company Overview: LabVantage offers a comprehensive portfolio of solutions for laboratories, including LIMS, quality ELN, and business intelligence
  • Train Sales Associates on product knowledge and constraining on competitor products and pricing
  • Meet YTD target for sales support team
  • Plan projected YTD sales for the next fiscal year
  • Work with Sales on National Accounts on all global accounts and special products and services
  • Maintain customers' data in Marketo & SFDC to run reports in line with SAP to ensure accurate financial data to the Board of Directors
  • Conducted payroll duties out of SAP for biweekly pay periods
  • LabVantage offers a comprehensive portfolio of solutions for laboratories, including LIMS, quality ELN, and business intelligence

Agency Sales & Operations Analyst

Juniper Networks
Bridgewater
06.2014 - 08.2016
  • Company Overview: Juniper products and technology power 60% of the world's Internet transactions, run 80% of smart phone traffic, and enable 6 of the 7 world's largest stock exchanges - trading over a billion shares a day
  • Agency Sales and Operations Manager for the American and Canadian Verticals
  • Responsible for filtering the Global Opportunities in SFDC to the proper HQ Leaders and their Account Managers to clear by close of date so tracking of opportunities would reflect to actual sales by close of business each day
  • Assistant to the Director of Sales for AMER- A.C
  • 'American and Canadian' Verticals
  • Developed a platform to maintain contract pricing on a SharePoint Suite for management utilization purposes
  • Maintained and monitored the Verizon Wireless account alongside the Verizon Wireless HQ Manager
  • Developed a platform to maintain Verizon specific contract pricing through Juniper Networks SharePoint Suite only accessible to higher management
  • Developed and maintained Sales Order Tracking spreadsheets for Account Service Representative
  • Tracked deliveries for Account Managers in 'OST' Order Service Tool
  • Responsible for running daily reports in SFDC 'Sales Force' to clear out any backdated forecasts
  • Responsible for reporting forecast findings to the Director of Sales
  • Assisted in construction of a SharePoint Suite for Juniper Networks to fast track discounted pricing for customers and HQ Leaders
  • Created quotes in SAP while also utilizing the Configuration Tool to determine specific parts that are needed to manufacture products for clients
  • Maintained and managed 43 Account Manager's and their HQ Leaders
  • Juniper products and technology power 60% of the world's Internet transactions, run 80% of smart phone traffic, and enable 6 of the 7 world's largest stock exchanges - trading over a billion shares a day

Contracts Analysis Account Manager

SRI International
Princeton
05.2012 - 05.2014
  • Company Overview: Stanford Research Institute SRI's annual revenue in 2014 was approximately $540 million
  • SRI International is organized into seven units (generally referred to as divisions) that focus on specific subject areas which are, Advanced Technology and Systems, Biosciences, Education, Global Partnerships, Information and Computing Sciences, Mission Solutions, Products and Solutions
  • Edited, composed and analyzed government drafted agreements and notices pertaining to new and old orders
  • Audited government accounts, in assurance all deliveries have been made in a timely fashion
  • Entered new government contracts and orders into Cybernet for further analogy
  • Developed and maintained all government and federal accounts utilizing government software for Military and Armed Services
  • Reviewed deliveries before they'd be shipped out to other government agencies
  • Stanford Research Institute SRI's annual revenue in 2014 was approximately $540 million
  • SRI International is organized into seven units (generally referred to as divisions) that focus on specific subject areas which are, Advanced Technology and Systems, Biosciences, Education, Global Partnerships, Information and Computing Sciences, Mission Solutions, Products and Solutions
  • Brought the delivery department to a high satisfaction standard with Derpa Shields and NJ Highway Authority systems

Manager

Bridgeport Mortgage Company
Piscataway
01.2007 - 01.2011

Education

A.S. - Radiology and Business

Middlesex County College

Skills

  • LIMS
  • SAP
  • SAP Payroll
  • Marketo
  • CRM
  • Oracle
  • Biotechnology Sales Manager
  • Sales Operations Manager
  • SFDC
  • JIRA
  • SKU Loading
  • CETOM
  • Cybernet
  • Order Service Tool
  • LP
  • LPS
  • CDBGDU
  • Cenbase
  • Synergy
  • Soldiers & Sailors
  • Microsoft Excel
  • Microsoft Office
  • QuickBooks
  • Outlook
  • Adobe
  • PDF software
  • Written communication
  • Verbal communication
  • Multitasking
  • Organizational skills
  • Interpersonal skills

Additional Information

Further employment history available upon request.

Locations

  • Basking Ridge, Basking Ridge, NJ, 07920
  • Somerset, Somerset, NJ, 08873
  • Bridgewater, Bridgewater, NJ, 08807
  • Princeton, Princeton, NJ, 08540
  • Piscataway, Piscataway, NJ, 08854

Timeline

Microsoft Liason Verizon Interface Operations/Business Analyst

Microsoft
03.2018 - 12.2018

Microsoft Surface Pro Champion

Actium Advisors
03.2018 - Current

Global SAP & SFDC Sales Support Consultant

LabVantage Solutions
08.2016 - 03.2018

Agency Sales & Operations Analyst

Juniper Networks
06.2014 - 08.2016

Contracts Analysis Account Manager

SRI International
05.2012 - 05.2014

Manager

Bridgeport Mortgage Company
01.2007 - 01.2011

A.S. - Radiology and Business

Middlesex County College
Arika Pemberton-Fowler