Summary
Work History
Education
Skills
Websites
Accomplishments
Timeline
References
References
Generic

Arika Solomon

Hemet,CA

Summary

Seeking a challenging position in a fast-paced work environment where I can leverage my excellent customer service skills, strong organizational abilities, and extensive knowledge of standard operating procedures and safety standards. Eager to contribute to a team that values customer satisfaction and offers opportunities for professional growth.

Highly motivated and reliable professional with extensive experience in customer service, inventory management, and retail. Proven ability to work independently and handle any required shift at short notice. Excellent knowledge of standard operating procedures and safety standards. Effective communication, organizational, and interpersonal skills, with a keen ability to problems and improve customer satisfaction in a fast-paced work environment

Work History

Key Holder

Dollar General
Hemet, CA
2021 - 2024
  • Customer Service: Demonstrated excellent customer service skills while handling cash transactions, resolving discrepancies, and addressing customer inquiries
  • Cash Drawer Management: Balanced cash drawer with precision, prepared daily financial reports and ensured accurate cash counts
  • Security and Compliance: Followed all security protocols and compliance regulations to safeguard cash and financial data
  • Problem Identification: Identified problems with working conditions and reported them to management
  • Inventory Management: Stacked merchandise, received, and rotated truck deliveries, maintained stock in storage areas, and cleaned fixtures
  • Merchandising: Followed planograms, maintained logs and records of damaged and lost merchandise, and completed routine price changes

Warehouse Receiver

Lowes Distribution Center 966
Perris, CA
2020 - 2021
  • Merchandise handling: Received and organized merchandise, ensuring pallets were safely accessible
  • Cleanliness and Sanitation: Maintained a clean and sanitary operating environment, including the receiving area, loading docks, and trash areas
  • Damage and UPC Management: Followed procedures for handling damaged merchandise and resolving UPC problems
  • Purchase order management: Received materials against purchase orders using the command program
  • Truck loading and forklift operation: Loaded trucks and utilized a forklift to unload trucks and move bulky items
  • Warehouse maintenance: Ensured the warehouse floor was kept orderly and coordinated day-to-day operations within the warehouse environment

Office Assistant/receptionist

Quail Ridge Apartments
Hemet, CA
2015 - 2020
  • Communication management: Handled incoming calls and other communications efficiently
  • Scheduling: Scheduled appointments and meetings for staff members and clients, ensuring smooth coordination
  • File and Database management: Managed filing systems and databases, maintaining organized and accessible records
  • Document creations and Editing: Created and edited documents, including correspondence, reports, and presentations
  • Visitor reception: Greeted visitors and directed them to the appropriate personnel, providing a welcoming environment

Beauty Advisor

Walgreens
Hemet, CA
2012 - 2015
  • Cross-selling: Cross-sell beauty products, such as Serums, Body lotions, and Haircare products, when appropriate
  • Customer needs assessment: identified customer needs and recommended cosmetics and skin care products based on their preferences
  • Product assistance: Helped clients find products they were looking for within the store
  • Product presentation: Ensured the proper presentation of products were on the shelves
  • Product explanation: Explained to customers how to use products they were interested in
  • Pricing and offers: informed customers about prices and exclusive offers

Assistant Manager

Party Tyme
Hemet, CA
2007 - 2012
  • Sales transactions: Processed sales transactions, calculated the cost of products or services, and accepted payments
  • Customer interactions; Answered customer questions about products and services and handled customer complaints effectively
  • Cash reconciliation: Reconciled cash drawers and sales receipts, ensuring accuracy and accountability
  • Team collaboration: Worked as a team to meet store sales goals and provided support to colleagues
  • Customer service: processed layaway, returns, and exchanges maintaining a prominent level of customer satisfaction
  • Inventory: Stocked and rotated merchandise, ensuring shelves were well-stocked and organized
  • Product knowledge: Stayed up to date on merchandise promotions, advertisements, and product information to assist customers effectively

Education

Healthcare Administration -

University of phoenix
Phoenix, AZ
11.2023

Skills

  • Leadership
  • Communication
  • Organization
  • Clerical
  • Customer service
  • Time management
  • Supervising experience
  • Inventory control
  • Microsoft 365
  • Math
  • Front desk
  • Warehouse
  • Cashier
  • Cash handling
  • Teamwork

Websites

Accomplishments

  • National Society of leadership and success

Timeline

Key Holder

Dollar General
2021 - 2024

Warehouse Receiver

Lowes Distribution Center 966
2020 - 2021

Office Assistant/receptionist

Quail Ridge Apartments
2015 - 2020

Beauty Advisor

Walgreens
2012 - 2015

Assistant Manager

Party Tyme
2007 - 2012

Healthcare Administration -

University of phoenix

References

  • Teresa Sarenana, Store manager, Party Tyme, (951)427-6842, Former boss
  • Justin McGowen, Runner, Lowes Distribution Center 966, (951)623-4005, Former Colleague
  • Sierra Witt, Cashier, Dollar General, (480)825-5539, Former Colleague
  • Desiree, Leasing Agent, Quail Ridge Apartments, (951)357-7060, Former Colleague

References

  • Teresa Sarenana, Store manager, Party Tyme, (951)427-6842, Former boss
  • Justin McGowen, Runner, Lowes Distribution Center 966, (951)623-4005, Former Colleague
  • Sierra Witt, Cashier, Dollar General, (480)825-5539, Former Colleague
  • Desiree, Leasing Agent, Quail Ridge Apartments, (951)357-7060, Former Colleague

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Arika Solomon