Arin Imad
AVP Retail Manager
Fargo,ND
Summary
Proven leader with extensive experience, adept in operations management and internal communications. Excelled in enhancing operational efficiency and fostering team productivity, leading to significant business growth. Skilled in strategic planning and, achieving high client satisfaction and workplace morale. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
AVP Retail Manager
Gate City Bank
06.2015 - Current
- Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency.
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
- Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
- Managed projects efficiently, ensuring timely delivery and high-quality results.
- Developed and maintained strong relationships with clients, resulting in increased business opportunities.
- Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Conducted regular performance reviews, identifying opportunities for staff development and career progression.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Led initiatives focused on employee engagement, resulting in higher retention rates and improved workplace morale.
Correctional Officer
Clay County Sheriff's Office
12.2013 - 06.2015
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Completed intake paperwork, fingerprints, and searches.
Program Assistant
Midwest Community and Residential Services Inc.
08.2010 - 01.2014
- Managed both digital and physical filing systems and retrieved documents as required.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Prepared clearly written and formatted documents and reports.
- Assisted in development of strategic plans, aligning program goals with organizational objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Completed daily logs for management review.
Education
Associates - Criminal Justice
M State- Moorhead
Moorhead, MN 05.2001 -
Skills
Internal Communications
Crisis Management
Operations Management
Corporate Communications
Strategic Planning
Business Development
Growth planning
Operational management
Performance Improvement
Staff Management
Procedure Implementation
Timeline
AVP Retail Manager
Gate City Bank
06.2015 - Current
Correctional Officer
Clay County Sheriff's Office
12.2013 - 06.2015
Program Assistant
Midwest Community and Residential Services Inc.
08.2010 - 01.2014
Associates - Criminal Justice
M State- Moorhead
05.2001 -