Arin Rash
Liberty,MO
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
9
9
years of professional experience
Work History
Stock Handler
Hallmark Distribution Center
05.2024 - Current
- Learned and applied new processes and programs delegated by management quickly and efficiently.
- Expedited order processing by efficiently picking, packing, and shipping products according to company standards.
- Collaborated with team members for efficient order fulfillment, resulting in increased customer satisfaction.
- Assisted in receiving, sorting, and organizing incoming stock shipments.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Increased accuracy in inventory management through diligent record-keeping and frequent updates on stock levels.
Paralegal
Halbrook Wood P.C.
06.2022 - 04.2024
- Conducted legal research and drafted memoranda to support case preparation.
- Organized and maintained case files, ensuring easy access to critical documents.
- Assisted attorneys in trial preparation by compiling evidence and preparing exhibits.
- Reviewed and summarized depositions, pleadings, and discovery documents for attorney review.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Front Desk Receptionist
Miracle Ear
07.2020 - 06.2022
- Completed patient check-in process by calling and verifying insurance benefits and submitting forms to the Hearing Care Professional
- Greeted visitors and clients upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained transaction security by verifying payment card against identification
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads
- Directed phone inquiries, answered customer questions and scheduled appointments
- Ordered and distributed office supplies while adhering to a fixed office budget
Hostess
Applebee's Grill + Bar
08.2019 - 02.2020
- Greeted and seated guests efficiently to optimize dining flow.
- Managed reservation system to ensure accurate table assignments and minimize wait times.
- Collaborated with kitchen and waitstaff to enhance guest experience through effective communication.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Educator
Sea Life Aquarium
03.2019 - 11.2019
- Spray down aquarium glass to make sure aquatic habitats were visible and presentable.
- Ensured to present guests with information about animals inhabited in the aquarium to ensure an enriching experience.
- Ensuring the animals located at the touch pool were given a sanitary and stress free experience when handled and approached by guests while simultaneously making sure every guest was given the opportunity to participate if they wanted to.
- Led presentations about the animals inhabited in the aquarium on an hourly schedule.
- Ensured the facility was presentable the next day for opening by cleaning all enclosures before leaving.
Front Desk Receptionist
Excelsior Springs Community Center
11.2016 - 08.2019
- Scheduled appointments efficiently using electronic scheduling systems for optimal client flow.
- Managed front desk operations, greeting clients and directing them to appropriate services.
- Maintained accurate records of client interactions and transactions for compliance purposes.
- Trained new staff on front desk procedures and customer service best practices.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
Associate of Arts - General Studies
Metropolitan Community College
Kansas City, MO05-2019
Skills
- Customer service
- Telephone etiquette
- Data entry
- Scheduling
- Administrative skills
- Front office management
Timeline
Stock Handler
Hallmark Distribution Center
05.2024 - Current
Paralegal
Halbrook Wood P.C.
06.2022 - 04.2024
Front Desk Receptionist
Miracle Ear
07.2020 - 06.2022
Hostess
Applebee's Grill + Bar
08.2019 - 02.2020
Educator
Sea Life Aquarium
03.2019 - 11.2019
Front Desk Receptionist
Excelsior Springs Community Center
11.2016 - 08.2019
Associate of Arts - General Studies
Metropolitan Community College
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