Arina Womack
Mobile,AL
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 19 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
12
12
years of professional experience
Work History
Medical Office Administrative Assistant
The Injury Treatment Center Of Mobile
03.2011 - 12.2022
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Supported office staff and operational requirements with administrative tasks.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Called patients to confirm scheduled appointments day in advance.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Greeted patients and provided required paperwork to facilitate services.
- Provided educational documents and pamphlets to patients.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Assisted with medical coding and billing tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Education
Associate of Arts - Medical Assisting X-ray EKG
Remington College
Mobile, AL03.2011
Associate of Science - Medical Administrative Assistant
Capps College
Mobile, AL05.2002
Skills
- Patient Referral
- Sterilizing Procedures
- Patient Interviews
- Taking Client Histories
- Collecting Co-Pays
- Adaptable and Flexible
- Appointment Organization
- Medical History Review
- Electric Muscle Stimulation
- Inventory Stocking
- Workflow Coordination
- Patient Scheduling
- Reminder Calls
- Medical Transcription
- Order Purchasing
- Medical Recordkeeping
- Taking Messages
- Administrative Office Operations
- Answer Telephones
- Certified Medical Administrative Specialist
- Medical Office Management
Accomplishments
- Thursday, August 17, 2023 at 09:14 AM CDT17/23, 9:30 AM (184,664 unread) - arinawomack@yahoo.com - Yahoo Mail https://mail.yahoo.com/d/folders/1/messages/360777/AM_Flap9RlpoZN4rOgO9CFZn0BU:2 2/317/23, 9:30 AM (184,664 unread) - arinawomack@yahoo.com - Yahoo Mail https://mail.yahoo.com/d/folders/1/messages/360777/AM_Flap9RlpoZN4rOgO9CFZn0BU:2 3/3
- Sent from Yahoo Mail for iPhone
Timeline
Medical Office Administrative Assistant
The Injury Treatment Center Of Mobile
03.2011 - 12.2022
Associate of Arts - Medical Assisting X-ray EKG
Remington College
Associate of Science - Medical Administrative Assistant
Capps College
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