ARINZE IKEH
Laurel,MD
Summary
A results-driven technical project manager with 7+ years of experience leading cross-functional teams and successfully delivering complex IT and software development projects. Skilled in coordinating with stakeholders, managing project lifecycles, and balancing technical requirements with business objectives. Expertise in Agile, Scrum, and Waterfall methodologies, using tools like JIRA, Microsoft Suite, and Smartsheet.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT PROJECT MANAGER
AMGEN
07.2022 - Current
- Lead four cross-functional teams consisting of SME product owners and Developers/Engineers.
- Partnered with therapeutic area leads to identify key operational research studies' deliverables, develop product schedules, and oversee risk mitigation within cross-functional teams.
- Organize a comprehensive action plan to support senior leadership throughout the transition phase of acquisition. Developed a 30-60-90-day roadmap to track progress and team impact, proactively escalating issues that necessitated senior-level intervention for swift resolution.
- Leading collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team using Smartsheet resource management.
- Communicate, report, and flag risks of study milestones to the senior leadership team.
- Conducted scrum ceremonies for the Data Analytical Center (DAC) programming team, devised a new operational process that increased productivity by 40%, and communicated with product owners, stakeholders, and C-level executives.
- Executed process improvement plans and implemented continuous improvement to increase efficiency using Smartsheet (data shuttle, data Mesh, dashboard, Calendar App, Resource Management).
IT PROJECT MANAGER
PFIZER
04.2021 - 07.2022
- Oversaw the successful and timely completion of the IT/OT network segregations across 7 sites in North America.
- Ensured the virtual and physical separation of data and connection across all productive suites (Mono, Midscale, Moda, SCADA, Syncade Dispensing, and Syncade Mono), as well as over 4,000 IT assets across North America.
- Coordinated and executed the seamless upgrade of 5,000 Windows endpoints using BigFix and SCCM. This reduced the threat landscape by 5%, and ensured the security of all IT assets and line of business systems.
- Developed a comprehensive project plan, project timeline, milestones, resource allocation, and risk assessment using Confluence JIRA.
- Managed vendor relationships to secure competitive pricing for software licenses, hardware purchases, and consulting services while maintaining quality standards.
RELEASE MANAGER/PRODUCT MANAGER
CISCO
05.2020 - 04.2021
- Supervised 20+ developers in delivering and upgrading 13 mission-critical platforms for 2 external agencies.
- Conducted in-depth process improvement analysis for 8 ART, identifying 30 pain points and recommending 10 corrective action plans, resulting in a 15% increase in throughput.
- Championed the adoption of DORA metrics, which helped 10 dev teams establish escape gates, monitor deployment frequency, lead time for changes, mean time to recover, and change failure rates. This led to a 20% decrease in the number of defects logged.
- Facilitated Program Increment (PI) Planning readiness by fostering a Continuous Exploration process that drives the synthesis of a Vision, a Roadmap, and Backlogs through Pre- and Post-PI Planning meetings.
- Collaborated with the Product Owner in preparing and refining the backlog for program iteration and iteration planning, and conducted backlog grooming with the team.
- Briefing customers on development progress throughout the PI cycle and on the status of testing, deployment, and release readiness.
TECHNICAL PROJECT MANAGER
HOUSING AUTHORITY BALTIMORE
09.2016 - 05.2020
- Acted as the liaison between the agency and external development teams to clarify the agency's demands and expectations.
- Oversaw the End of Service Life (EOSL) retirement of the 504 system and coordinated the system replacement with the Microsoft CRM system to help manage the resident housing needs.
- Streamlined project processes by implementing agile methodologies, such as sprint planning, daily stand-ups, retrospectives, and story refinement, resulting in increased efficiency and faster completion times in projects.
- Optimized resource utilization by accurately forecasting staffing needs and proactively addressing potential bottlenecks in the project pipeline.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
Education
Master of Science - Computer Networking and Telecommunications
SHEFFIELD HALLAM UNIVERSITY
Sheffield11.2015
Bachelor of Business Administration - Business Administration and Management
SHEFFIELD HALLAM UNIVERSITY
Sheffield06.2010
Skills
- Scrum Framework
- Agile Methodologies
- Project Scheduling/tracking
- Jira and Confluence
- Smartsheet and MS Project
- Advanced in Microsoft Excel, Project, and Visio
- Continuous improvement planning
- Cross-Functional Collaboration
- Project scope analysis
Certification
- PMP - Project Management Professional
- CSM - Certified Scrum Master
- SAFe Product Owner/Product Manager
- SAFe DevOps Practitioner
Timeline
IT PROJECT MANAGER
AMGEN
07.2022 - Current
IT PROJECT MANAGER
PFIZER
04.2021 - 07.2022
RELEASE MANAGER/PRODUCT MANAGER
CISCO
05.2020 - 04.2021
TECHNICAL PROJECT MANAGER
HOUSING AUTHORITY BALTIMORE
09.2016 - 05.2020
Master of Science - Computer Networking and Telecommunications
SHEFFIELD HALLAM UNIVERSITY
Bachelor of Business Administration - Business Administration and Management
SHEFFIELD HALLAM UNIVERSITY