Ariol Gilles
Loxahachee,FL
Summary
Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Uber Eats Delivery
Uber
01.2023 - Current
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Developed and maintained professional relations between customer, store personnel, and company.
- Delivered orders to customers to drive full satisfaction.
- Maintained positive relationships with customers to promote continued business opportunities.
- Operated delivery vehicles safely and efficiently.
- Communicated regularly with dispatcher for delivery route details and changes.
Used Car Seller
Gilles Auto Sales Inc
06.2015 - Current
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
Security Guard
Regions Security Services
04.2014 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Education
High School Diploma -
Lycee Louis Josepj Janvier
Haiti06.1994
Skills
- Phone Orders
- Accounts Payable and Accounts Receivable
- Safe Driving
- Google Maps
- Product Loading
- Delivering Food
- Motor Vehicle Operation
- Delivery Routes
- Customer Service
- Delivery and Trip Logs
- Valid Driver's License
- Reliable Vehicle
- GPS Mapping
- Communications Strategies
- Delivery Scheduling
- Customer Orders
Timeline
Uber Eats Delivery
Uber
01.2023 - Current
Used Car Seller
Gilles Auto Sales Inc
06.2015 - Current
Security Guard
Regions Security Services
04.2014 - 06.2022
High School Diploma -
Lycee Louis Josepj Janvier